FAQs
What software does the Assistant Community Manager use for property management tasks?
The Assistant Community Manager uses property management software such as Yardi or OneSite to complete daily transactions, financial reports, and other operational tasks.
How does the Assistant Community Manager handle resident payments and invoices?
The Assistant Community Manager collects and posts rent, fees, and other payments, processes invoices for payment, prepares bank deposits, reconciles bank accounts, and communicates with residents regarding outstanding balances.
What are the responsibilities of the Assistant Community Manager in terms of resident satisfaction and retention?
The Assistant Community Manager promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, taking appropriate action to resolve service issues, and enforcing lease terms to maximize revenue.
In the absence of the Community Manager, what role does the Assistant Community Manager take on?
In the absence of the Community Manager, the Assistant Community Manager acts as the on-site supervisor, organizing daily work, coordinating maintenance tasks, and managing the operation of the community in compliance with Company policies and procedures.
What benefits are offered to full-time Assistant Community Managers at Greystar?
Full-time Assistant Community Managers at Greystar are eligible for benefits such as medical, dental, vision, life insurance, 401(k) with company match, short-term and long-term disability, and generous paid time off, among other benefits.