Assistant Director of Admissions

Tennessee Board of Regents (TBR)

14d ago

Job
Full-time
Mid & Senior Level
People, HR & Administration
Education & Teaching
Gallatin

AI generated summary

You need a Bachelor's degree, 3 years related experience, supervisory skills, community college experience, CRM knowledge, and strong leadership and communication abilities.
You will supervise admissions staff, manage recruitment programs, enhance campus visit experiences, oversee scholarship coordination, and ensure compliance with admissions processes and technology.

Requirements

Bachelor’s degree.
Three years of related experience.
Supervisory experience.
Five or more years of experience in higher education with direct student contact, especially at a community college.
Experience with Ellucian Banner.
Experience with a Customer Relationship Management (CRM) system.
A thorough knowledge of recruitment and admission best practices, policies, and procedures.
Excellent computer skills, including knowledge and uses of integrated student database systems.
Ability to manage sensitive information with the highest degree of confidentiality; exceptional customer service skills; and possess the ability to work collaboratively with colleagues, excellent management and team building skills, and top-notch organizational skills.
Must be a willing advocate of the mission of the college.
Must have strong leadership, human relations, and communications skills.
Responsibility for planning, implementing, and/or maintaining a communication plan.
Experience using social media as part of the candidate’s job responsibilities.

Responsibilities

- Directly supervise the Recruiter/Admissions Advisors and assist the Director of Admissions in directing and supervising all functions of the Admissions Office.
- Assist the Director of Admissions in overseeing day-to-day operations of the admissions office. This includes managing application processes, ensuring compliance with college policies, and maintaining accurate records.
- Coordinate and implement the College’s recruitment program, including development and refinement of initiatives, to increase applications and enrollment of students.
- Organize and oversee special recruiting activities, college fairs, and events.
- Oversee daily campus tours and work to continuously improve the campus visit experience.
- Lead the coordination of group visits for high schools, divisions, programs, and other special groups.
- Work continuously to improve the group visit experience.
- Assist with the oversight of the Pioneer Leader Scholarship Program.
- Collaborate with the Financial Aid Office to manage and oversee the Prospective Pioneer Scholarship and ensure students are aware of other scholarship opportunities.
- Manage and maintain the College’s recruitment-related communication efforts. This includes but is not limited to managing prospect and applicant communication campaigns in the college’s CRM, Slate.
- Assist in the implementation and maintenance of recruitment-related technological resources, including but not limited to Ellucian Banner and Slate.
- Oversee website content related to the Office of Admissions and third-party sites used for recruiting purposes.
- Collaborate with the Office of Marketing, Communications, and Media Services on college-wide marketing efforts that support recruiting initiatives to include the design, evaluation of printed materials and collateral items.
- Assist with the development of the Office of Admissions Continuous Improvement Plan.
- Develop and implement strategies to enhance the College’s presence and build stronger relationships with high schools within our service area.
- Serve as the primary admissions representative for applicants outside of the college’s service area.
- Assist prospective students, both in person, and at a distance, in the decision-making, application, and enrollment process.
- Work in conjunction with other areas of the College on recruitment efforts, including but not limited to program specific recruiting efforts in partnership with Academic Affairs.
- Assume responsibility for overseeing residency operations and decision-making in the Director's absence.
- Assist in the maintenance of the residency applications, communications, and processes.
- Serve as a Designated School Official (DSO) and assist with the oversight of the admissions process for international students, including providing guidance on application requirements, visa processes, and ensuring compliance with federal regulations.
- Assist with the creation and implementation of effective tracking systems for Recruiter/Admissions Advisor to support recruitment efforts and to determine the effectiveness of recruitment strategies.
- Assist with the development and interpretation of KPIs and internal reports related to student recruitment, leveraging data to effectively allocate resources and establish annual recruitment goals.
- Assist with managing the budgets for the Office of Admissions.
- Respond, when needed, to inquiries from prospective students using, but not limited to, telephone, email, and social media/online chat.
- Represent, in a positive manner, Volunteer State Community College, the Division of Student Services, and the Office of Admissions with all internal and external constituents.
- Other duties as assigned.

FAQs

What is the job title for this position?

The job title for this position is Assistant Director of Admissions.

What institution is hiring for this role?

Volunteer State Community College is hiring for this role.

What are the primary responsibilities of the Assistant Director of Admissions?

The primary responsibilities include supervising the Recruiter/Admissions Advisors, managing recruitment strategies, overseeing daily operations of the admissions office, and coordinating special recruiting activities and campus tours.

What qualifications are required for this position?

A bachelor's degree, three years of related experience, and supervisory experience are required for this position.

Are there preferred qualifications for this job?

Yes, five or more years of experience in higher education with direct student contact, experience with Ellucian Banner, and experience with a Customer Relationship Management (CRM) system are preferred.

What skills are necessary for the Assistant Director of Admissions?

Necessary skills include a thorough knowledge of recruitment and admission best practices, excellent computer skills, exceptional customer service skills, strong leadership abilities, and top-notch organizational skills.

What is the salary range for the Assistant Director of Admissions position?

The salary range for this position is $47,276 to $59,095, depending on experience.

What benefits does Volunteer State Community College offer?

Benefits include health, dental, and vision insurance, wellness programs, educational assistance, retirement options, paid holidays, annual leave, sick leave, and employee discounts.

Will unofficial transcripts be accepted during the application process?

Yes, unofficial transcripts are acceptable for the application process, but official transcripts will be required upon hire.

Is a background check required for applicants?

Yes, applicants may be subject to a background check.

Tennessee Board of Regents (TBR)

Start your career at Tennessee's community and technical colleges

Education

Industry

51-200

Employees

1972

Founded Year

Mission & Purpose

The College System of Tennessee system consists of 37 institutions with a combined annual enrollment of over 120,000 students, ranking it the largest system of public higher education in Tennessee. The System's 13 community colleges, 24 colleges of applied technology, and its TN eCampus online education portal offer classes in all of Tennessee's 95 counties.