FAQs
Is this position remote?
No, this position is not remote; it requires working on-site.
What is the job category for this position?
The job category is Rooms & Guest Services Operations.
What are the primary responsibilities of the Assistant Front Office Manager?
The primary responsibilities include assisting the Front Office Manager in administering front office functions, supervising staff, ensuring efficient check-in and check-out processes, and maximizing guest and employee satisfaction.
What qualifications are preferred for this position?
A high school diploma or G.E.D. equivalent, at least 2 years of related work experience, and at least 1 year of supervisory experience are preferred.
Are there any specific certifications required for this job?
No, there are no specific licenses or certifications required for this position.
How important is guest service in this role?
Guest service is very important; the role involves welcoming guests, anticipating their needs, and ensuring they have a positive experience.
What kind of training will the Assistant Front Office Manager provide to employees?
The Assistant Front Office Manager will assist in hiring, training, scheduling, evaluating, counseling, and coaching employees.
What does the work environment look like for this position?
The work environment involves standing, sitting, or walking for extended periods, as well as moving, lifting, and carrying objects weighing up to 25 pounds.
Is there a focus on organizational efficiency in this role?
Yes, the Assistant Front Office Manager is expected to identify, recommend, develop, and implement ways to increase organizational efficiency and productivity.
What is the commitment of Marriott International regarding diversity and inclusion?
Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture, with non-discrimination on any protected basis.