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Assistant General Manager

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Old Navy

11d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Saskatoon

AI generated summary

  • You need 2-4 years of retail management experience, strong communication, leadership skills, metric-driven results, flexibility in scheduling, organizational skills, and compliance knowledge.
  • You will build and lead teams, execute performance goals, enhance customer experience, manage store operations, and promote community engagement while driving sales and productivity.

Requirements

  • A current or former retail employee with 2-4 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Driven by metrics to deliver results to meet business goals.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Organized and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands.
  • Knowledgeable of our business and the retail environment and it to evolve store strategies to help meet goals.
  • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • Ability to travel as required.
  • Ensure all compliance standards are met.

Responsibilities

  • Build effective teams and drive a culture of high performance and engagement.
  • Support the execution of performance goals and developmental plans for store team.
  • Support strategies and processes using a customer-centric mindset to delivers results and drives store sales.
  • Recruit, hire, onboard, develop and lead a team of managers and employees.
  • Be accountable for team performance through teaching, coaching and providing feedback to build capabilities.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage an omni-channel to deliver a frictionless customer experience.

FAQs

What is the primary responsibility of an Assistant General Manager at Old Navy?

The primary responsibility of an Assistant General Manager is to work with the General Manager to create, execute, and maintain the store business plan while driving profitable sales growth through customer and product operations, merchandising, and talent development.

What experience is required for this position?

Candidates are required to have 2-4 years of retail management experience.

Is a specific educational background required?

A high school diploma or equivalent is required for this position.

What type of work schedule should I expect as an Assistant General Manager?

Candidates should be agreeable to a flexible schedule to meet business needs, including holiday, evening, overnight, and weekend shifts.

What skills are important for this role?

Important skills include effective communication, the ability to lead and inspire others, a results-driven mindset, strong organizational and time management skills, and knowledge of the retail environment.

Are there opportunities for career development within this role?

Yes, the role involves coaching and mentoring team members, facilitating their growth and development, as well as managing performance goals and developmental plans.

What benefits does Old Navy offer to its employees?

Benefits include a merchandise discount, competitive paid time off, a retirement savings plan, medical and dental insurance, employee stock purchase plans, and virtual health care among others.

Does Old Navy support community involvement?

Yes, promoting community involvement is part of the responsibilities of an Assistant General Manager.

What should I expect regarding compliance standards?

You will be responsible for ensuring all compliance standards are met within the store.

Is travel required for this position?

Yes, the position may require some travel as necessary.

Old Navy

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.