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Assistant General Manager- McArthurGlen Outlets

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Old Navy

Oct 20

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations

Requirements

  • A current or former retail employee with 2-4 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Driven by metrics to deliver results to meet business goals.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Organized and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands.
  • Knowledgeable of our business and the retail environment and it to evolve store strategies to help meet goals.
  • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • Ability to travel as required.
  • Ensure all compliance standards are met.

Responsibilities

  • Build effective teams and drive a culture of high performance and engagement.
  • Support the execution of performance goals and developmental plans for store team.
  • Support strategies and processes using a customer-centric mindset to delivers results and drives store sales.
  • Recruit, hire, onboard, develop and lead a team of managers and employees.
  • Be accountable for team performance through teaching, coaching and providing feedback to build capabilities.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage an omni-channel to deliver a frictionless customer experience.

FAQs

What is the role of an Assistant General Manager at Old Navy?

The Assistant General Manager works with the General Manager to create, execute and maintain the store business plan, driving profitable sales growth through customer and product operations, merchandising, and talent development.

What qualifications are needed to apply for this position?

A high school graduate or equivalent and 2-4 years of retail management experience are required.

Is previous retail experience necessary for this job?

Yes, a current or former retail employee with relevant retail management experience is needed.

What are the key responsibilities of the Assistant General Manager?

Key responsibilities include building effective teams, supporting performance goals, recruiting and developing staff, implementing action plans for efficiency, and ensuring adherence to standard operating procedures.

What skills are important for success in this role?

Important skills include effective communication, leadership and mentoring capabilities, metric-driven results orientation, organizational skills, and knowledge of the retail business.

Are there flexible working hours for this position?

Yes, a flexible schedule is required to meet the needs of the business, including holidays, evenings, overnight, and weekends.

What kind of benefits does Old Navy offer?

Old Navy offers various benefits including merchandise discounts, competitive paid time off, employee stock purchase plans, medical, dental, and vision insurance, and maternity/parental leave top-up.

Is there room for growth and development in this position?

Yes, the role focuses on talent development, coaching, and mentoring other team members, providing opportunities for professional growth.

What is the salary range for the Assistant General Manager position?

The hourly pay range is between $22.35 - $30.75 CAD, depending on factors like qualifications, experience, and work location.

Does Old Navy promote diversity and inclusion in the workplace?

Yes, Old Navy is committed to fostering a diverse and inclusive environment and has been recognized for its commitment to equality and diversity.

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Old Navy

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.

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