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Assistant Manager

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Foot Locker

Sep 23

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Ottawa

Requirements

  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability – including nights, weekends, and holidays

Responsibilities

  • Coaching, and motivating your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Act as a partner between customers, sales associates and store leadership
  • Ability to learn and share expertise of products and trends to fit customer’s needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment

FAQs

What are the primary responsibilities of an Assistant Manager?

The primary responsibilities include coaching and motivating the team to drive sales, ensuring high levels of customer satisfaction, delivering on sales and operational expectations, acting as a partner between customers and store leadership, and maintaining an awareness of product knowledge and trends.

What qualifications do I need to apply for the Assistant Manager position?

You need demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting, strong cognitive and mathematical skills, and the ability to engage customers confidently. You must also have flexible availability, including nights, weekends, and holidays.

Are there growth opportunities within this position?

Yes, the position offers development and advancement opportunities within the company.

What is the pay rate for the Assistant Manager position?

The pay rate for the Assistant Manager position is $21.00 per hour.

What benefits does this position offer?

The benefits include a 30-50% employee discount, paid time off, life, medical, and dental coverage, a defined contribution plan, a stock purchase plan, and development and advancement opportunities.

Is prior retail experience required for this role?

While not explicitly required, having at least 1 year of experience in a customer-facing sales setting is necessary for the Assistant Manager role.

Do I need to know about sports or athletic products to apply?

Yes, a motivation to achieve great results from interacting with customers and a knowledge of athletic products are preferred for this role.

What kind of work environment can I expect?

You can expect a positive and inclusive work environment that encourages teamwork and collaboration among all employees.

How is performance measured in this position?

Performance is measured by the ability to drive sales and maximize profit goals for the specific store.

Will I have managerial duties when the Store Manager is absent?

Yes, in the absence of the Store Manager, you will assume all managerial duties.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.

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