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Assistant Manager

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • London
  • 12d left

AI generated summary

  • You need retail experience, strong communication skills, ability to handle pressure, sales analysis capability, product passion, readiness for training, and flexibility for multitasking.
  • You will manage daily store operations, support team building, ensure customer service excellence, drive sales, maintain stock accuracy, and comply with health and safety standards.

Requirements

  • Previous retail experience
  • Excellent communication and people management skills
  • The ability to work under pressure and handle challenging situations in a fast-paced retail environment
  • The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
  • Passion and enthusiasm for our products
  • The ability to complete regular computer-based training to ensure exceptional product knowledge
  • The ability to be agile and flexible to multi-task and achieve the best results

Responsibilities

  • As an Assistant Retail Manager, you'll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations. You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

FAQs

What is the job title of the position being offered?

The job title is Assistant Manager.

Where is the store located?

The store is located in Long Acre, London.

What are the working hours for this position?

The working hours are 38.75 hours per week.

What is the salary for the Assistant Manager position?

The salary is £14.70 per hour, along with a 25% colleague discount and 28 days of annual leave pro rata.

What is the nature of the employment for this role?

This is a permanent position.

What qualities are required to be successful in this role?

Successful candidates should have previous retail experience, excellent communication and people management skills, the ability to handle pressure in a fast-paced environment, a passion for the products, and the capability to analyse sales figures.

Is training provided for the Assistant Manager role?

Yes, training is provided, including the “Qualified to Advise” and “Healthy Expert” qualifications accredited to Level 2 and Level 3.

What qualities does the company seek in candidates?

The company seeks candidates who are agile and flexible, passionate about wellness, and able to complete regular computer-based training to ensure exceptional product knowledge.

What is the company's mission?

The company's mission is to empower everyone to live healthier, happier lives and to become the world's most trusted wellness partner.

When is the closing date for applications?

The closing date for applications is 19 November 2024.

Making health and wellness a way of life for everyone.

Science & Healthcare
Industry
5001-10,000
Employees
1870
Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.