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Assistant Manager

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need experience as an Assistant Manager or Supervisor, a strong sales record, team motivation skills, a passion for customer service, and a willingness to learn and create a fun environment.
  • You will assist the Store Manager in maximizing sales, leading the team to provide excellent customer service, achieving KPIs, and fostering personal and team development.

Requirements

  • - Experienced Assistant Store Manager or Supervisor with a friendly customer centric style
  • - Proven track record in hitting sales targets
  • - Ability to motivate and develop a team
  • - Passion for excellent customer service
  • - Ready for a new challenge and keen to learn and develop
  • - Support a fun and welcoming environment to work and shop in
  • - Willingness to share knowledge and lead by example

Responsibilities

  • Day to Day responsibilities as our Assistant Manager
  • Work closely with the Store Manager to ensure that company targets, KPI’s, goals and standards are achieved. You will assist in the prioritisation and organisation of store activity to maximise sales
  • Working alongside the Store Manager to lead your team in creating a customer first culture, giving genuine, honest, and knowledgeable advice on our products, giving the best customer service and experience possible
  • Motivate and develop yourself and your team to achieve and exceed KPI’s and reach your full potential
  • Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the Store Manager
  • Live and breathe Pavers DNA, always leading by example

FAQs

What is the hourly pay for the Assistant Manager position?

The hourly pay for the Assistant Manager position is £13.00 per hour.

What are the working hours for the Assistant Manager role?

The Assistant Manager position is a part-time role of 30 hours per week, spread over 5 days.

What type of discounts do staff receive?

Staff benefit from a generous Staff Discount scheme, some of which can be shared with family and friends.

Are there opportunities for professional development?

Yes, employees have access to the Pavers Academy, which offers career pathways, online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programmes.

Is holiday entitlement offered?

Yes, holiday entitlement is provided and increases with length of service.

Are there any pension benefits?

Yes, there is a Company Contribution Pension scheme available for employees.

What kind of company culture does Pavers have?

Pavers has a supportive family environment with a strong commitment to employee well-being, sustainability, and community contribution.

What responsibilities does the Assistant Manager have?

The Assistant Manager will work closely with the Store Manager to achieve targets, foster a customer-first culture, motivate and develop the team, and take responsibility for store performance.

How long has Pavers been in business?

Pavers has been established for over 50 years, operating as a family-run footwear retail business.

What is the company's dedication to sustainability?

Pavers achieved Carbon Neutral status in 2021 and maintains this commitment annually, while also contributing over £2.2 million to various causes through the Pavers Foundation since 2018.

Our mission is to deliver comfort and happiness to our customers both through our products and customer service.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

The Pavers story began in 1971 when Catherine Paver founded the company. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes to all. Starting small she sold shoes at village halls and homeware parties and was successful enough to open the first Pavers shop in Scarborough in 1981, where Catherine’s three sons joined the business. One of her sons - Stuart - still runs the business today. Stuart was joined by his son Jason in 2016, and as of 2020, they run the business together as Joint Managing Directors. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s comfort footwear industry, with over 140 stores nationwide.

Benefits

  • Staff Discount

    Generous Staff Discount Scheme – some of it can be shared with your family and friends!

  • Bonus

    Annual company profit and performance related discretionary bonus scheme

  • Flexible Working

    The majority of Head Office positions benefit from Hybrid/Flexible working options

  • Holiday Entitlement

    Holiday Entitlement that increases with service