FAQs
What are the main responsibilities of the Assistant Manager?
The main responsibilities include coaching and motivating the team to drive sales, ensuring customer satisfaction, delivering sales and operational expectations, acting as a liaison between customers and team members, and maintaining product knowledge.
What qualifications do I need for this position?
You need at least 1 year of demonstrated leadership experience in a customer-facing sales setting, strong cognitive skills, flexibility in availability, and a high level of ethics and integrity.
Is there room for growth within this role?
Yes, this role provides opportunities for growth, especially in leadership and management positions as you gain experience and demonstrate your abilities.
What type of schedule can I expect as an Assistant Manager?
You should expect flexible availability, including nights, weekends, and holidays, as the role requires adapting to the store's operational needs.
Will I be involved in training new employees?
Yes, part of the responsibilities includes training and coaching team members to improve customer service and operational efficiency.
How is my performance measured in this role?
Your performance will be measured by your ability to drive sales and maximize profit goals for the specific store.
What support will I receive from the Store Manager?
As an Assistant Manager, you will work closely with the Store Manager and take on all managerial duties in their absence, receiving guidance and support to succeed in your role.
What is the focus of the customer experience in this role?
The focus is on delivering exceptional customer service, being knowledgeable about products, and creating a positive shopping experience for every customer.