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Assistant Manager

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Young's Pubs

21d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have customer service experience, a passion for hospitality, a proactive approach to team management, and a commitment to ongoing development in your career.
  • You will lead the team, ensure exceptional customer service, provide training, and drive the pub's success while committing to your growth in the hospitality industry.

Requirements

  • We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub.
  • As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management.
  • You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers.
  • You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
  • Experience in Customer Service
  • Passion for hospitality

Responsibilities

  • We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub.
  • As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management.
  • You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers.
  • You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

FAQs

What is the location of The Grantley Arms?

The Grantley Arms is situated on the outskirts of Guildford in the charming village of Wonersh.

What kind of work environment can I expect?

You can expect a fantastic work environment focused on serving high-quality beers, wines, cocktails, coffees, and seasonal food.

What career development opportunities are available for Assistant Managers?

We offer access to our Career Pathway that supports development towards General Manager positions, with many of our GM appointments being filled by internal candidates.

Are there any training programs provided?

Yes, we provide fully funded apprenticeships and various training and development courses.

What employee benefits are included with the Assistant Manager position?

Benefits include a 20% discount in all Young's Pubs and Hotels, access to our Share Save Scheme, free meals, 28 days of holiday per year, and a company pension scheme.

What qualities are we looking for in an Assistant Manager?

We seek a motivated and experienced individual with a genuine passion for exceptional customer service and a proactive approach to team management.

Is prior experience in hospitality required for this position?

Yes, we are looking for candidates with experience in customer service and a clear commitment to a career in hospitality.

Will I be involved in training the team?

Yes, as an Assistant Manager, you will play a pivotal role in training the team to ensure they have the necessary knowledge to delight customers.

How many holidays do I get as an Assistant Manager?

You will receive 28 days of holiday per year.

Is there onsite parking available?

Yes, The Grantley Arms offers onsite parking for employees and guests.

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Young's Pubs

UK's best pubs and hotels across London and the south of England. 🍻

Travel & Leisure
Industry
1001-5000
Employees
1831
Founded Year

Mission & Purpose

Having proudly served our communities since 1831 when it comes to pubs it’s safe to say we know a thing or two. With more than 200 establishments, our award winning design approach means excellence in ambience as well as service and location. From poetic pubs steeped in history, to secret underground cocktail bars and our boutique hotels, the character and individuality of each of our premises gives them a unique feel. Our pubs have style and soul, and the people who work with us have pride in our culture and passion for the work they do. We encourage progression and celebrate success to ensure we create future leaders. We are dedicated to providing ongoing training and support, giving you the opportunity to be the best you can be.