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Assistant Manager

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Wickes

6d ago

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You must have experience in a fast-paced customer-facing role, be highly organized, and passionate about delivering excellent service while inspiring and leading your team.
  • You will lead shifts, inspire colleagues, ensure excellent customer service, assist in various store functions, and maintain safety while managing diverse tasks throughout the day.

Requirements

  • You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.

Responsibilities

  • An Assistant Manager is the go-to person in the store on shift.
  • You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.
  • Due to the service that Wickes provides, you would be required to help multiple functions across the store.
  • This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next.
  • All of this whilst ensuring everyone is kept safe.

FAQs

What is the main responsibility of an Assistant Manager at Wickes?

The main responsibility of an Assistant Manager at Wickes is to serve as the go-to person in the store on shift, inspiring colleagues to deliver excellent customer service and addressing any issues that may arise.

What experience do I need to apply for this position?

You will need experience in running a fast-paced customer-facing environment and the ability to handle various tasks and challenges that arise each day.

What kind of team interactions can I expect?

You can expect to inspire and lead your team while assisting with multiple store functions, including helping customers plan their projects and managing deliveries.

What benefits does Wickes offer for this position?

Wickes offers a variety of benefits including up to a 7.5% annual bonus, up to £300 per month gain share bonus, up to 10% employer pension contribution, and up to 35 days of annual leave, including bank holidays.

Are there any discounts available for employees?

Yes, employees receive a 20% colleague discount along with various financial and wellbeing benefits, including a savings platform and discounts on gym memberships.

Is there an opportunity for flexible working arrangements?

Yes, Wickes aims to create an inclusive workplace and is open to discussing flexible working options during the application process.

How can I obtain assistance if I require adjustments during the application process?

You can contact Wickes through the provided link in the job description if you require any adjustments during the application process or at the interview stage.

What is the location of the job?

The job is located at Wickes, 89 South Ealing Road, Ealing, W5 4QS.

What is the vacancy reference for this position?

The vacancy reference for this position is #47306.

Wickes

Let's Do it Right

Retail & Consumer Goods
Industry
5001-10,000
Employees
1972
Founded Year

Mission & Purpose

We've been supplying DIY products to the UK’s home improvement market since 1972 and since then we've gone from strength to strength. With thousands of products available both online and in our stores, no Wickes project is too big or too small. We pride ourselves on our passion for home improvement projects and aim to provide an outstanding experience for each and every customer who visits our stores or website, no matter what size of project they're undertaking.