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Assistant Manager

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PANDORA Jewelry

Nov 14

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Londonderry

Requirements

  • Proven experience in driving sales and profitability in store
  • A passion for driving a culture of exemplary customer service
  • Strong communication skills in order to encourage a high-performing team
  • Ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for PANDORA product and core values
  • A well-presented appearance with a taste for luxury and a passion for retail

Responsibilities

  • Along with the store manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store’s targets, whilst setting the example in exemplary PANDORA customer service
  • You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance
  • You will be responsible for the successful running and trading of the store in the absence of the store manager
  • You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital
  • You will be trained thoroughly in our hand-crafted luxury product to become a PANDORA product expert. You will nurture and develop the store team, to unlock their full potential and support their development

FAQs

What is the salary range for the Assistant Store Manager position?

The position offers a highly competitive salary, with an additional monthly bonus of 10% if sales targets are achieved, and the potential for 20% if stretch targets are reached.

What qualifications are required for the Assistant Store Manager role?

The ideal candidate should have proven experience in driving sales and profitability, a passion for exemplary customer service, strong communication skills, flexibility to adapt to changing business needs, and leadership qualities. Experience with a leading brand or high-end product retailing is preferred.

What will be my main responsibilities as an Assistant Store Manager?

You will be responsible for the day-to-day operations of the store, supporting and coaching the in-store team, managing stock control and store procedures, ensuring store security, and fostering an exceptional customer service environment.

Is there an employee discount?

Yes, employees will receive a generous 55% discount on PANDORA products.

What kind of benefits does PANDORA offer for this role?

PANDORA offers a competitive salary, monthly bonuses, a generous jewellery uniform allowance of £500, access to an online discount platform with various benefits, and multiple incentive opportunities throughout the year.

How can I apply for this position?

To apply, please click the 'apply' button to submit your online application, as only online applications will be considered due to the high volume of applicants.

What is expected from me in terms of customer service?

You are expected to drive a culture of exemplary customer service and nurture your team to deliver an unforgettable PANDORA in-store experience.

Will I receive training for the role?

Yes, you will be thoroughly trained in PANDORA's handcrafted luxury products to become a product expert, enabling you to support and develop your team effectively.

Are there opportunities for career progression within PANDORA?

Yes, PANDORA is committed to providing unforgettable career progression opportunities for its employees as part of their growth strategy.

Is there support for reasonable adjustments during the interview process?

Yes, if you require reasonable adjustments during your interview(s), please inform us as soon as possible so we can accommodate your needs.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.

OpportunitiesView all

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