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Assistant Manager

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Foot Locker

27d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Calgary

AI generated summary

  • You need 1+ year of leadership in retail, strong customer engagement skills, problem-solving ability, and flexibility for various hours, with a commitment to ethics and team success.
  • You will coach your team, drive sales, ensure customer satisfaction, maintain product knowledge, and foster a positive work environment while meeting sales and operational goals.

Requirements

  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability – including nights, weekends, and holidays

Responsibilities

  • Coaching, and motivating your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Act as a partner between customers, sales associates and store leadership
  • Ability to learn and share expertise of products and trends to fit customer’s needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment

FAQs

What is the hourly rate for the Assistant Manager position?

The hourly rate for the Assistant Manager position is $20.50.

What kind of experience is required for this role?

A minimum of 1 year of experience in a customer-facing sales setting is required, along with demonstrated leadership ability.

What are the main responsibilities of an Assistant Manager?

The main responsibilities include coaching and motivating the team, ensuring customer satisfaction, delivering sales and operational expectations, and acting as a liaison between customers, sales associates, and store leadership.

Are there any specific qualifications needed for this position?

Yes, qualifications include strong customer engagement skills, resourcefulness, problem-solving abilities, and a high level of ethics and integrity.

Is flexible availability required for this job?

Yes, flexible availability is required, including nights, weekends, and holidays.

What benefits are offered for the Assistant Manager role?

Benefits include a 30-50% employee discount, paid time off, life, medical and dental coverage, a defined contribution plan, a stock purchase plan, and development and advancement opportunities.

What kind of training or development opportunities are available?

The position provides development and advancement opportunities within the company.

How does the company value diversity and inclusion?

The company contributes to a positive and inclusive work environment, which is a key aspect of the responsibilities of the Assistant Manager.

Is prior product knowledge necessary?

While it’s beneficial, the Assistant Manager is expected to learn and share expertise about products and trends to meet customer needs effectively.

Will the Assistant Manager have any managerial responsibilities?

Yes, in the absence of the store manager, the Assistant Manager will assume all managerial duties.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.