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Assistant Manager - 9 Streets Amsterdam

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Alo Yoga

29d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Amsterdam
  • Quick Apply

AI generated summary

  • You need prior retail leadership experience, MS Office knowledge, strong communication skills, multitasking ability, entrepreneurial mindset, accountability, and proof of work eligibility in the Netherlands.
  • You will drive sales, enhance guest experiences, coach the team, manage budgets, plan workflows, and ensure alignment with company values while executing operational efficiency.

Requirements

  • Prior leadership experience in retail or related industry
  • Working knowledge of MS Office (Word, Excel and Outlook)
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Agile with the ability to handle multiple tasks in a changing environment
  • Highly Motivated by driving business in a fast-paced, innovative environment
  • Business owner mindset with an entrepreneurial spirit
  • Independent work ethic, time management skills, and personal accountability
  • Aligns with and embodies Alo's values
  • Proof of right to live and work in the Netherlands from the start of employment

Responsibilities

  • Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
  • Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
  • Continue to build the client relationship daily with our customers
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
  • Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
  • Represent the business in meetings and on conference calls, in partnership with General Manager
  • Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
  • Future planning workflow business needs to protect optimal performance
  • Ensure that the Sales, Service, and Community team exudes Alo's mission and values to effectively communicate to our visitors who we are, what we do and why we do what we do
  • Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
  • Establish internal & external pipeline through succession planning and recruitment strategy
  • Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
  • Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
  • Collaborates and implement General/Store Manager's vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture

FAQs

What is the main responsibility of the Assistant Manager at Alo?

The main responsibility of the Assistant Manager is to bring Alo's business and guest experience strategy to life in the store, ensuring an exceptional guest experience while driving sales and managing the Sales & Service team.

What qualifications are necessary for this position?

Necessary qualifications include prior leadership experience in retail or a related industry, working knowledge of MS Office, excellent interpersonal and communication skills, an entrepreneurial spirit, and a strong alignment with Alo's values.

What is the typical work schedule for the Assistant Manager?

The Assistant Manager role is a full-time position with a 38-hour workweek, requiring availability for opening, closing, and weekend shifts, including the peak holiday season.

Is there a specific work authorization requirement for this position?

Yes, a proof of the right to live and work in the Netherlands is required from the start of employment.

Is coaching and talent development a part of the job?

Yes, coaching and developing the Sales, Service, and Community team members is an integral part of the Assistant Manager's responsibilities.

How does the Assistant Manager contribute to the store's sales strategy?

The Assistant Manager partners with the General Manager to build and execute the Sales & Service strategy, overseeing the Sales & Service team and addressing sales opportunities.

Will the Assistant Manager be involved in budgeting and reporting?

Yes, the Assistant Manager works with the General Manager to review and manage the budget, reporting, and key business metrics.

What skills are emphasized for handling a changing retail environment?

The role requires agility in managing multiple tasks within a dynamic setting, as well as time management skills and personal accountability.

Are there opportunities for career advancement within the company?

Yes, the Assistant Manager is responsible for establishing internal and external talent pipelines through succession planning and recruitment strategies.

What does Alo expect from its Assistant Manager in terms of brand representation?

Alo expects the Assistant Manager to ensure that the Sales, Service, and Community team effectively communicates the company's mission and values to visitors.

Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Retail & Consumer Goods
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

We are Alo. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street. We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world. Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions. Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.