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Assistant Manager – Business Administration

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WSP

10d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy

AI generated summary

  • You should have strong leadership skills, experience in team management, operational policies enforcement, calendar and travel management, along with excellent communication and problem-solving abilities.
  • You will oversee daily operations, mentor team members, manage workflows, conduct meetings, resolve conflicts, handle communications, coordinate travel, and manage expenses and events.

Requirements

  • Oversee daily team operations and ensure adherence to quality standards.
  • Mentor and guide team members to enhance performance and development.
  • Monitor team performance metrics and implement improvement strategies.
  • Coordinate and manage workflows to ensure timely completion of tasks.
  • Foster a positive and collaborative team environment.
  • Conduct regular team meetings and performance reviews.
  • Implement and enforce operational policies and procedures.
  • Resolve escalated issues and conflicts within the team.
  • Taking feedback from the respective stakeholders
  • EA/ PA role:
  • Calendar Management
  • Correspondence and Communications
  • Travel Arrangements
  • Meeting Support
  • Database and Document Management
  • Event Planning
  • Expense Management

Responsibilities

  • Oversee daily team operations and ensure adherence to quality standards.
  • Mentor and guide team members to enhance performance and development.
  • Monitor team performance metrics and implement improvement strategies.
  • Coordinate and manage workflows to ensure timely completion of tasks.
  • Foster a positive and collaborative team environment.
  • Conduct regular team meetings and performance reviews.
  • Implement and enforce operational policies and procedures.
  • Resolve escalated issues and conflicts within the team.
  • Taking feedback from the respective stakeholders
  • Calendar Management
  • Correspondence and Communications
  • Travel Arrangements
  • Meeting Support
  • Database and Document Management
  • Event Planning
  • Expense Management

FAQs

What is the primary role of the Assistant Manager – Business Administration?

The primary role is to offer extensive administrative guidance to executives and act as a crucial liaison between them and diverse stakeholders, while also overseeing team operations and providing mentorship.

What are the key responsibilities of this position?

Key responsibilities include overseeing daily team operations, mentoring team members, managing workflows, conducting team meetings, resolving conflicts, managing calendars, handling correspondence, arranging travel, and event planning.

Is people management a part of this role?

Yes, people management is a significant aspect of this role, including mentoring and guiding team members to enhance their performance and development.

Will I be responsible for scheduling and travel arrangements?

Yes, you will be responsible for scheduling coordination, managing calendars, and making travel arrangements.

Is there an expectation to conduct regular performance reviews?

Yes, conducting regular team meetings and performance reviews is part of the responsibilities for this position.

Will I be handling conflict resolution within the team?

Yes, resolving escalated issues and conflicts within the team is expected as part of the role.

What kind of environment is promoted within the team?

A positive and collaborative team environment is actively fostered in this role.

Are event planning and expense management included in the responsibilities?

Yes, event planning and expense management are included in the responsibilities of this role.

How does the position interact with other stakeholders?

The role involves taking feedback from respective stakeholders and facilitating communication, keeping all parties informed and aligned.

Is prior experience in administrative roles necessary for this position?

Yes, prior experience in administrative roles is typically expected, as the position requires handling complex tasks and managing executive-level responsibilities.

What if you could do the kind of work the world needs? With us, you can.

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Mission & Purpose

What if you could shape built and natural environments – and the future of those that use them? With us, you can. As a leading professional services consulting firm, we plan, advise, design, manage and engineer long lasting solutions that benefit generations to come. With a Future Ready® mindset, we deliver solutions that shape the communities of tomorrow and help societies find ways to thrive sustainably today. Imagine a better future for us all – and a better future for you.