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Assistant Manager - Cambridge

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BrewDog

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
  • Cambridge

AI generated summary

  • You need management experience in a busy bar, knowledge of craft beer, customer service focus, training skills, financial acumen, and understanding of the local craft beer scene.
  • You will support the General Manager in leading a team to deliver exceptional customer service, training and developing staff, and ensuring a positive work environment at our brewery in Cambridge.

Requirements

  • You’ll have at least a couple of years’ experience in a management role in a busy bar & kitchen in order to help steer and develop the team here.
  • Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don’t is essential. We’ve got all the tools (and the beer), you just need to be excited to learn.
  • You also must be customer service focus centric, making sure every single experience a customer has at this BrewDog bar absolutely stand-out. You’ll be a natural trainer & love seeing the people around you learn & develop, you’ll be responsible for nurturing the future talent in BrewDog bars and take pride in that. Financial acumen alongside an understanding of the local craft beer scene would also be beneficial.

Responsibilities

  • In this role you’ll support the General Manager of the running of this site, who will delegate their duties as they see fit. You’ll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. BrewDog’s goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun.
  • You’ll be part of an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us.

FAQs

What is the main mission of BrewDog?

The main mission of BrewDog is to make other people as passionate about great craft beer as we are.

What are the key responsibilities of the Assistant Manager at BrewDog?

The key responsibilities of the Assistant Manager at BrewDog include delivering amazing beer and customer service at all times, as well as contributing to the overall mission of the company.

What qualities are you looking for in an Assistant Manager candidate?

We are looking for candidates who are passionate about craft beer, have strong customer service skills, and are able to work effectively as part of a team.

Are there any specific requirements for this position?

Candidates should have previous experience in a similar role, as well as a good knowledge of craft beer. Additional training and support will be provided by BrewDog.

Welcome to Planet BrewDog.

Retail & Consumer Goods
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

BrewDog is a multinational craft brewery and pub chain that specializes in producing and selling a wide range of craft beers. They offer a diverse selection of beers, including their own creations and collaborations with other breweries. BrewDog's ultimate mission is to redefine the beer industry by challenging traditional norms and promoting craft beer culture globally. Their purpose is to create exceptional and innovative beers that push boundaries, celebrate creativity, and provide beer enthusiasts with unique and memorable experiences. BrewDog aims to foster a community of beer lovers, disrupt the beer market with their bold and flavourful brews, and advocate for sustainability and environmental responsibility in the brewing industry. They prioritise quality, independence, and sustainability in their brewing processes, while also supporting social causes and championing transparency and authenticity in their operations.