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Assistant Manager, Carvela, York

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • York
  • Quick Apply

AI generated summary

  • You should have retail management experience, a background in fashion, a passion for customer service, a track record of driving sales, and impeccable presentation.
  • You will ensure high customer service, meet sales targets, manage team productivity, maintain staff schedules, uphold brand standards, and oversee visual presentation in-store.

Requirements

  • Previous retail management experience
  • Background with a fashion-forward footwear, accessory or fashion brand
  • To be a customer service ambassador
  • Proven ability to drive sales and team working to KPI’s
  • To be immaculately presented and representative of our luxury/fashion forward brand in every way

Responsibilities

  • Ensure customer service is of the highest standards at all times
  • Be a role model for your team and with your own service standards
  • Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
  • Actively liaise, communicate and develop good relations with your team and Senior Management
  • Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
  • Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
  • Rota your team effectively and ensure optimum cover during peak trading periods
  • Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
  • Ensure your store maintains excellent visual presentation which is consistent with company guidelines

FAQs

What is the job title for this position?

The job title is Assistant Manager at Carvela in York.

What are the main responsibilities of the Assistant Manager?

The Assistant Manager is responsible for ensuring high standards of customer service, acting as a role model for the team, meeting sales targets and operational goals, managing productivity and scheduling, and maintaining store presentation standards.

What qualifications do I need to apply for this role?

Candidates should have previous retail management experience, a background in fashion-forward footwear or accessories, and a proven ability to drive sales and meet KPIs.

What kind of experience is preferred for this position?

A background with a fashion-forward footwear, accessory, or fashion brand is preferred.

Are there any specific personal presentation standards required for this job?

Yes, team members must be immaculately presented and representative of the luxury/fashion-forward brand.

What benefits are offered to employees in this role?

Employees receive a competitive basic salary, gorgeous shoes each season, and amazing employee discounts.

How does Kurt Geiger value diversity and inclusivity?

Kurt Geiger promotes values of love, diversity, change, equality, kindness, freedom, and unity against racism, reflecting these in their workplace culture.

Where is the first Kurt Geiger store located?

The first Kurt Geiger store opened on London Bond Street in 1963.

How many stores does Kurt Geiger operate globally?

Kurt Geiger operates over 70 stand-alone stores nationwide and has a presence in over 400 stores globally.

Is previous managerial experience required for this role?

Yes, previous retail management experience is required for the Assistant Manager position.

We are a leading London-based footwear and accessories brand putting creativity and kindness at our core.

Fashion & Arts
Industry
1001-5000
Employees
1963
Founded Year

Mission & Purpose

Kurt Geiger is a leading London-based footwear and accessories retailer powered by creativity and kindness. For over fifty years, Kurt Geiger’s in-house team of shoe and accessory designers have endeavoured to embolden customers through statement styles underpinned by London’s vibrance and authenticity. Its ultimate mission to create a kind, diverse and inclusive fashion community propels the regular launch of kindness-driven initiatives supporting people, charities and global movements. Kurt Geiger’s owned brands for women, men and children consist of Kurt Geiger London, KG Kurt Geiger and Miss KG. The company has over 70 stores and 530 concessions worldwide and a global customer base extending across North America, Europe, China, Australia and the Middle East. At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective. Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. Though prejudice prevails in our world, it is not welcome in our workplace, and ensuring the equality of all our people processes to recruit a diverse workforce remains paramount. We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self.