FAQs
What is the primary responsibility of an Assistant Manager in Customer Operations at Gap?
The primary responsibility is to drive profitable sales growth through customer and product operations, merchandising, and talent development while supporting the execution of the store strategy to achieve performance goals.
What qualifications are required for the Assistant Manager position?
Candidates need to have 1-3 years of retail management experience and a high school diploma or equivalent.
Are there opportunities for career development within Gap?
Yes, the role emphasizes coaching and mentoring to help team members learn and grow.
What kind of work schedule should I expect if I take this position?
You should be agreeable to work a flexible schedule to meet the business needs, including holidays, evenings, overnight, and weekend shifts.
Is customer experience a significant focus of this role?
Yes, delivering a best-in-class customer experience is a key aspect of the role.
What benefits does Gap offer to employees?
Gap offers various benefits, including a merchandise discount, competitive paid time off, a registered retirement savings plan, medical, dental, and vision insurance, among others.
How does Gap approach diversity and inclusion?
Gap is committed to providing a workplace free from harassment and discrimination and actively promotes diversity and inclusion in recruitment, hiring, training, and promotions.
Are there any physical requirements for the Assistant Manager position?
Yes, candidates should be able to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.
Will I need to work with retail technology in this position?
Yes, the Assistant Manager will need to utilize retail technology as part of their duties.
Is there an opportunity to lead teams in this role?
Yes, the Assistant Manager is responsible for teaching and coaching Leads, Experts, and Brand Associates to cultivate a high-performing team.