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Assistant Manager Distribution Systems

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Radisson Hotel Group

26d ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Hospitality & Retail

AI generated summary

  • You need a Bachelor's degree, 2+ years of international business experience in sales or e-commerce, and fluent English. Additional languages and revenue management experience are preferred.
  • You will audit CRS data, optimize third-party channel performance, ensure rate parity, enhance processes, and support team management and technical projects for efficient distribution operations.

Requirements

  • Minimum education: Bachelor's degree from accredited university - E-commerce, Marketing, Business Administration, Hospitality or related major preferred
  • Minimum experience: At least two years’ business experience in an international environment with a focus on sales, revenue management, account management and e-commerce. Experience gained in an OTA, Wholesaler or Hospitality group and previous revenue ownership an advantage.
  • Language skills: Fluent English both written and spoken, additional language skills are welcome.

Responsibilities

  • Channel Maintenance & Performance Monitoring – Oversee regular audits of the CRS (EMMA) to ensure accuracy and completeness of data. Facilitate the loading of any missing products and ensure the correct distribution of products across all channels by sending partner maintenance spreadsheets. Monitor connectivity performance dashboards to optimize channel performance, troubleshoot issues, and coordinate necessary maintenance tasks.
  • Distribution Optimization – Collaborate with the RHG Distribution team and properties to optimize hotel performance on third-party channels. Coordinate the implementation of endorsed activities aimed at enhancing hotel performance and driving revenue. Lead Revenue Optimization projects, including new partner rollouts and distribution activities, to maximize distribution efficiency.
  • Rate Parity Management – Lead the monitoring and maintenance of Rate Parity across channels by conducting regular audits and troubleshooting any discrepancies. Work closely with properties to ensure adherence to correct procedures and participate in partner activities to maintain rate parity integrity.
  • Process Improvement – Evaluate current processes to identify opportunities for efficiency enhancement within the team. Design and implement new processes as necessary to streamline task execution and improve overall team effectiveness.
  • Technical Support and Team Management – Assist the Manager/Director/Senior Director Revenue Systems in new connectivity projects and rollouts requiring technical expertise for swift and effective delivery. Collaborate with the commercial distribution team to understand requirements and align with RHG procedures and system capabilities. Additionally, provide support in team management tasks such as recruitment, training, onboarding, vacation scheduling, and performance reviews.
  • Technical Support and Team Management – Assist the Manager/Director/Senior Director Revenue Systems in new connectivity projects and rollouts requiring technical expertise for swift and effective delivery. Collaborate with the commercial distribution team to understand requirements and align with RHG procedures and system capabilities. Additionally, provide support in team management tasks such as recruitment, training, onboarding, vacation scheduling, and performance reviews.

FAQs

What is the main purpose of the Assistant Manager Distribution Systems role?

The main purpose of the Assistant Manager Distribution Systems role is to support the Director of Distribution Systems in managing and ensuring the accuracy and efficiency of the distribution systems, which includes monitoring channels, managing rate disparities, and optimizing revenue potential.

What qualifications are required for this position?

A Bachelor's degree from an accredited university in E-commerce, Marketing, Business Administration, Hospitality, or a related major is preferred. Additionally, at least two years of business experience in an international environment with a focus on sales, revenue management, account management, and e-commerce is required.

What specific experience is preferred for candidates applying for this position?

Experience gained in an OTA (Online Travel Agency), Wholesaler, or Hospitality group, along with previous revenue ownership, is considered advantageous for candidates applying for this position.

What skills are essential for success in the Assistant Manager Distribution Systems role?

Essential skills for success include technical proficiency, problem-solving abilities, strong communication, adaptability, attention to detail, time management, teamwork, leadership (if applicable), customer focus, results orientation, and cross-functional collaboration.

What are the primary responsibilities of the Assistant Manager Distribution Systems?

The primary responsibilities include overseeing channel maintenance and performance monitoring, facilitating distribution optimization, managing rate parity, evaluating and improving processes, and providing technical support and team management tasks.

Are language skills important for this role?

Yes, fluent English both written and spoken is required, and additional language skills are welcomed.

What type of environment does the Assistant Manager Distribution Systems role require experience in?

The role requires experience in an international environment, particularly focusing on sales, revenue management, account management, and e-commerce.

Is there a focus on teamwork in this position?

Yes, effective collaboration and supporting team goals are essential components of the Assistant Manager Distribution Systems role.

Radisson Hotel Group

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Radisson Hotels is a global hospitality company that operates a portfolio of hotel brands ranging from luxury to economy, providing accommodations, dining, and event facilities to travellers worldwide. With hotels in key locations, they cater to both business and leisure guests, offering services and amenities designed for comfort, convenience, and memorable experiences. Radisson Hotels' ultimate mission is to deliver exceptional hospitality by creating positive, personalised experiences for every guest. Their purpose is to be a trusted and preferred hotel brand by consistently providing high-quality service and comfort across their global properties, enhancing guest satisfaction and loyalty.