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Assistant Manager - Harlow (Full-time)

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  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development

Requirements

  • Proven experience in driving sales and profitability in store
  • A passion for driving a culture of exemplary customer service
  • Strong communication skills in order to establish and coach a high performing team
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • A well-presented appearance with a taste for desirable products and a passion for retail

Responsibilities

  • Along with the store manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store’s targets, whilst setting the example in exemplary Pandora customer service
  • You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance
  • You will be responsible for the successful running and trading of the store in the absence of the store manager
  • You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. You will nurture and develop the store team, to unlock their full potential and support their development

FAQs

What is the salary for the Assistant Manager position?

The role offers a highly competitive salary, along with a monthly bonus of 10% if sales targets are achieved, and the potential for 20% if stretch targets are met.

Is there a uniform provided for employees?

Yes, there is a generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality.

What experience is required for the Assistant Manager role?

Prior experience with a leading brand and/or desirable consumer product retailing is preferred, as well as being a senior supervisor or current assistant manager looking for a new challenge.

What kind of training will I receive?

You will be trained thoroughly in our hand-crafted luxury products to become a Pandora product expert, and you will also learn how to nurture and develop the store team.

What benefits are offered to employees?

The benefits package includes a competitive salary, monthly bonuses, a generous employee discount, access to an online benefits platform, free health and wellbeing support, and various incentives throughout the year.

What are the main responsibilities of the Assistant Manager?

The Assistant Manager will support and motivate the in-store team, manage retail operations, oversee stock control and store procedures, and run the store in the absence of the store manager.

How does Pandora promote career progression?

Pandora is committed to unforgettable career progression and invests in talent development to help employees reach their full potential.

What characteristics do you look for in a successful candidate?

The ideal candidate should have proven experience in driving sales, a passion for customer service, strong communication skills, adaptability, a positive attitude, and a well-presented appearance.

What is the company culture like at Pandora?

Pandora's culture is energising and ambitious, driven by a workforce of over 33,000 passionate people committed to the brand's values as they pursue growth and sustainability.

How do I apply for the Assistant Manager position?

If you are looking for a new challenge and feel you have the relevant skills, you can submit your application by clicking on the "apply" button.

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.

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