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Assistant Manager - L&D

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Hilton

13d ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Education & Teaching
  • New Delhi

AI generated summary

  • You need knowledge of L&D tools, strong communication, people management skills, flexibility, and proficiency in Microsoft Office. A degree in Training or HR is required.
  • You will support department development, facilitate training programs, mentor new team members, and prepare training plans while collaborating with hotel leaders for ongoing learning initiatives.

Requirements

  • Thorough knowledge of modern learning and development tools and technique
  • Excellent communication and presentation skills
  • Excellent people management skills
  • Demonstrated ability to develop interpersonal relationships
  • Positive attitude
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams
  • Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
  • Exceptional presentation and grooming
  • Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources

Responsibilities

  • Support departments in developing cutting edge functional excellence and in developing leadership capabilities
  • Act as a change catalyst in the cultural and organizational transformation of the Hotel
  • Provide key input of Training aspects for all activities and plans of the Hotel
  • Support individual and team development, career development, and training and experience-based learning
  • Induct, coach, and mentor new Team Members
  • Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
  • Partner with department to deliver training programs and other organizational and leadership development interventions
  • Monitor and conduct learning and development reviews with each department
  • Prepare annual training plans and training calendars for the hotel

FAQs

What is the primary role of an Assistant Manager - L&D?

The primary role of an Assistant Manager - L&D is to act as a change catalyst for cultural and organizational transformation while supporting learning and development initiatives within the hotel.

What kind of experience is required for this position?

It is advantageous to have tertiary qualifications or a collegiate-level degree in Training or Human Resources, along with thorough knowledge of modern learning and development tools and techniques.

What skills are essential for this job?

Essential skills include excellent communication and presentation skills, people management skills, the ability to develop interpersonal relationships, and proficiency in Microsoft Word and PowerPoint at an intermediate level.

Will I receive training after being hired?

Yes, as an Assistant Manager - L&D, you will undergo a comprehensive induction process and be responsible for coaching and mentoring new Team Members.

What is the work environment like at Hilton?

Hilton is dedicated to providing exceptional guest experiences and fostering a culture of teamwork and remarkable hospitality, with a focus on creating a warm and welcoming atmosphere for both guests and Team Members.

Is the position full-time or part-time?

The position is full-time.

What responsibilities will I have regarding training programs?

You will support departments by delivering training programs, monitoring learning and development reviews, and preparing annual training plans and calendars for the hotel.

How often will I interact with hotel leaders?

You will interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments.

Is flexibility required in this job?

Yes, flexibility is required to respond to a range of different work situations and challenges that may arise.

Are there opportunities for career development in this role?

Yes, the role supports individual and team development, as well as career development and training based on experience and learning.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay