FAQs
What is the primary role of an Assistant Manager - L&D?
The primary role of an Assistant Manager - L&D is to act as a change catalyst for cultural and organizational transformation while supporting learning and development initiatives within the hotel.
What kind of experience is required for this position?
It is advantageous to have tertiary qualifications or a collegiate-level degree in Training or Human Resources, along with thorough knowledge of modern learning and development tools and techniques.
What skills are essential for this job?
Essential skills include excellent communication and presentation skills, people management skills, the ability to develop interpersonal relationships, and proficiency in Microsoft Word and PowerPoint at an intermediate level.
Will I receive training after being hired?
Yes, as an Assistant Manager - L&D, you will undergo a comprehensive induction process and be responsible for coaching and mentoring new Team Members.
What is the work environment like at Hilton?
Hilton is dedicated to providing exceptional guest experiences and fostering a culture of teamwork and remarkable hospitality, with a focus on creating a warm and welcoming atmosphere for both guests and Team Members.
Is the position full-time or part-time?
The position is full-time.
What responsibilities will I have regarding training programs?
You will support departments by delivering training programs, monitoring learning and development reviews, and preparing annual training plans and calendars for the hotel.
How often will I interact with hotel leaders?
You will interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments.
Is flexibility required in this job?
Yes, flexibility is required to respond to a range of different work situations and challenges that may arise.
Are there opportunities for career development in this role?
Yes, the role supports individual and team development, as well as career development and training based on experience and learning.