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Assistant Manager - Learning & Development- Gurgaon

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EY

15d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • Gurgaon

AI generated summary

  • You should have a graduation/post-graduation in Business Admin/Commerce/HR, 7-8 years in Learning & Development, strong planning skills, and excellent communication abilities.
  • You will assess learning needs, manage training calendars, handle budgets, interact with stakeholders, facilitate programs, and monitor vendor performance while ensuring smooth deployment of initiatives.

Requirements

  • Qualification
  • Graduation or Post Graduation in Business Administration/Commerce/HR
  • Additional certification will be an added advantage
  • Experience
  • Learning and Development experience for 7-8 Years
  • People Management experience will be an added advantage
  • Skills and attributes for success
  • Strong planning and problem-solving skills
  • Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
  • Excellent verbal and written communication skills
  • Comfortable with presenting to and influencing a variety of stakeholders across the organization

Responsibilities

  • Your Key Responsibilities
  • Learning Need assessment & creating calendars
  • Assisting in Interacting with various stakeholders understanding the learning priorities for the year
  • Interacting with learning SPOCs and collating requirements
  • Assisting in providing solution to new requirements
  • Creating yearly/ quarterly calendars
  • L&D budgeting & planning
  • Assisting in creating learning budget basis learning priorities and requirements
  • Project manage learning initiatives/programs
  • Work back with the deployment L&D Associates to ensure smooth deployment per plan and monitor deployment to ensure timely escalations and troubleshooting in case of any challenges
  • Ensure timely creation of new courses on SuccessFactors (LMS)
  • Liaise with business to create business cases and ensure the business need is adequately captured for all external trainings
  • End to end monitor the external trainings to ensure smooth deployment and timely escalate any delays/ challenges
  • Review learning MIS for accuracy and analyse MIS for trends (positive or adverse)
  • Create and publish dashboards
  • Propose innovative ideas/ solutions that support the learning strategy and implement
  • Build collaterals and manage branding and post branding for Marquee programs as required
  • Provide inputs for various newsletters, internal reviews, etc
  • Stakeholder Management:
  • Interact with various learning SPOCs/ stakeholders and build relationships
  • Timely report/ escalate challenges to stakeholders
  • Interact with other SSL, Cross SL and FWL learning teams. Share and leverage best practices wherever possible
  • Business Awareness:
  • Develop good knowledge of business to understand business requirements
  • Stay abreast with changes in business to be able to proactively provide required solutions
  • Facilitator Management:
  • Maintain and build internal and external SME/trainer pool or database
  • Assist in identifying trainers (internal/external) for various learning programs
  • Participant Management:
  • Identify right target audience for various learning programs
  • Drive participation
  • Facilitation:
  • Emerge as a key facilitator for learning programs
  • Vendor Management:
  • Timely communicate new vendor requirements to the operations team
  • Assist in first level screening of vendors and trainers- in case of external vendor-led programs
  • Liaise with business for vendor selections
  • Monitor performance to ensure only trainers with high feedback scores are used continuous
  • Content Management & Strategic projects:
  • Assist in building and updating content as and when required
  • Assist in strategic projects as and when required

FAQs

What is the primary role of the Assistant Manager - Learning & Development at EY?

The primary role is to assess learning needs, manage budgets, project manage learning initiatives, engage with stakeholders, and facilitate various learning programs to enhance the development of employees.

How many years of experience in Learning and Development are required for this position?

A minimum of 7-8 years of experience in Learning and Development is required for this position.

What type of educational qualifications are necessary for this role?

Candidates must have a Graduation or Post Graduation in Business Administration, Commerce, or HR. Additional certifications are considered an advantage.

Is people management experience beneficial for this role?

Yes, having people management experience is considered an added advantage.

What skills are emphasized for success in this position?

Strong planning and problem-solving skills, personal drive, excellent verbal and written communication skills, and the ability to influence various stakeholders are all emphasized for success in this position.

What kind of projects might the Assistant Manager be involved with?

The Assistant Manager may assist in strategic projects, learning content management, and the development of various learning programs.

What software or platforms might be used in this role?

SuccessFactors (LMS) is mentioned as a platform for creating and monitoring new courses.

How does EY define its work culture regarding employee development?

EY focuses on creating a culture that provides training, opportunities, and creative freedom, emphasizing that employees should build their careers while maximizing their potential.

Is there an emphasis on stakeholder management in this role?

Yes, interacting with various stakeholders, building relationships, and timely reporting of challenges are key responsibilities related to stakeholder management.

Does EY provide opportunities for career growth and development?

Yes, EY offers motivating and fulfilling experiences, allowing employees to develop their careers through various engagements, mentoring, and formal learning.

What is the overall objective of the Learning & Development team at EY?

The overall objective is to enable outstanding leaders to create long-term value for stakeholders and contribute to the purpose of Building a Better Working World.

Accounting
Industry
1-10
Employees

Mission & Purpose

EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Find out more about the EY global network http://ey.com/en_gl/legal-statement