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Assistant Manager - Leeds, West Yorkshire

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Hollywood Bowl Group Plc

Aug 2

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Leeds

Requirements

  • Management experience, ideally within the leisure, hospitality, or retail industry
  • A passion for customer service
  • Evidence of inspiring and developing large teams
  • A willingness to work nights and weekends
  • Desire for success

Responsibilities

  • - You will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.
  • - You will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey.
  • - Your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets.
  • - You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.

FAQs

What is the job title for this position?

The job title for this position is Assistant Manager.

Where is the Assistant Manager position located?

The Assistant Manager position is located in Leeds, West Yorkshire.

What are the financial benefits of working as an Assistant Manager?

As an Assistant Manager, you have the opportunity to earn an extra £1 per hour through a monthly bonus scheme, as well as the opportunity to earn a centre outperformance bonus.

What is the standard working hours for this position?

The standard working hours for this position are based on a 40-hour contract, with additional pay for any extra shifts worked.

How many holidays do I get each year?

You will receive 28 days of holiday annually, with additional days granted based on length of service.

Is there an employee discount for food while working?

Yes, you will receive 50% off food when you are working, along with a 30% discount off food and drink for you and up to five friends.

What kind of training will I receive when I join?

You will receive a thorough induction to set you up for success and ensure full training across all areas of the busy centre, including the lanes, bar and diner, and amusements area.

What are the required qualifications for this position?

The required qualifications include management experience, ideally within the leisure, hospitality, or retail industry, a passion for customer service, and evidence of inspiring and developing large teams.

Will I need to work during nights and weekends?

Yes, a willingness to work nights and weekends is required for this position.

Are there benefits related to family leave?

Yes, there are enhanced maternity, paternity, adoption, and shared parental leave benefits.

Is there a program for career development?

Yes, you have access to an in-house Centre Manager in Training programme and apprenticeships for career development.

What kind of employee assistance programs are offered?

You will have access to the Employee Assistance Programme (EAP) for you and your family, along with access to dedicated Mental Health First Aiders.

Does the company support diversity and inclusion?

Yes, Hollywood Bowl Group values diversity and inclusion and is committed to creating a working environment that promotes equal opportunities for all employees.

Are there any charity contributions involved with the job?

Yes, there is a £15 donation to a dedicated charity partner when you complete your induction.

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Hollywood Bowl Group Plc

Lets Roll

Entertainment & Media
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Bowling. Mini golf. Arcades and more. People across the UK come to us to celebrate their special days and enjoy their time off. If you can make every experience memorable for them and fun for you, this is the place to be. So, what’s it like to be part of the Hollywood Bowl Group? In three words: supported, family, fun. From our Team Members to Managers, everyone can thrive off of each other every single day. Working together to motivate, progress and make the best possible experience for our people and our customers. Our amazing teams are at the heart of our business, ensuring that through impeccable service, knowledge and a high-energy approach, our customer experience is the best it can be. However, our dedication doesn’t stop there. We are as passionate about our employees as we are about our customers. We build our teams with the most energetic and engaging individuals who share our values and are proud to be part of our culture. In return, we provide them with a fun and supportive environment with opportunities to develop a fulfilling and rewarding career.