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Assistant Manager (m/w/d), Main-Taunus-Zentrum

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Foot Locker

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Sulzbach

AI generated summary

  • You have proven leadership skills with 1+ year in sales, confidence in enhancing customer experience, strong problem-solving abilities, and flexible availability for various shifts.
  • You will coach your team, ensure customer satisfaction, implement sales and merchandising strategies, stay updated on products, and foster a positive work environment.

Requirements

  • Bewiesene Führungsfähigkeiten mit mindestens 1 Jahr Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, Verkäufe umzusetzen, die einen außergewöhnlichen Kundenservice bieten
  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, Kundenerfahrung, Merchandising, visuelle und betriebliche Erwartungen umsetzen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What are the main responsibilities of the Assistant Manager at Main-Taunus-Zentrum?

The main responsibilities include coaching and motivating your team to enhance sales while providing exceptional customer service, ensuring high levels of customer satisfaction, implementing sales strategies, merchandising, and maintaining operational standards, and acting as a liaison between customers, staff, and store management.

What qualifications are needed for this position?

The qualifications required include proven leadership skills with at least 1 year of experience in a customer-facing sales environment, confidence in committing to excellent customer experiences, motivation to achieve outstanding results, creativity in responding to changing retail demands, strong cognitive and mathematical skills, and a high level of ethics and integrity.

Is previous experience in retail management required?

Yes, at least 1 year of experience in a sales environment with direct customer contact is required.

What type of work schedule is expected for the Assistant Manager role?

A flexible availability is required, which includes evenings, weekends, and holidays.

How will performance be measured for this role?

Performance will be measured by the ability to drive sales and maximize profit targets for the store.

Is product knowledge important for this position?

Yes, staying informed about product knowledge and current or future trends is crucial to meet customer needs effectively.

Do I need to be able to work independently in this role?

Yes, you should be capable of completing tasks and activities with minimal supervision.

Will there be opportunities for personal and professional development?

Yes, there will be opportunities to coach your team and help them grow, which contributes to personal and professional development.

How does the role contribute to the overall workplace environment?

The Assistant Manager is expected to contribute to a positive and inclusive working environment while promoting teamwork and collaboration among staff.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.