Logo of Huzzle

Home

Matches

Explore

Manage

Assistant Manager (m/w/d), My Zeil

image

Foot Locker

25d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Frankfurt

AI generated summary

  • You need proven leadership skills, 1+ year sales experience, confidence in customer engagement, creativity in a fast-paced environment, strong analytical abilities, integrity, and flexible availability.
  • You will coach your team, ensure customer satisfaction, implement sales and merchandising strategies, and stay updated on products while fostering a positive work environment.

Requirements

  • Bewiesene Führungsfähigkeiten mit mindestens 1 Jahr Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, Verkäufe umzusetzen, die einen außergewöhnlichen Kundenservice bieten
  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, Kundenerfahrung, Merchandising, visuelle und betriebliche Erwartungen umsetzen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What qualifications are necessary for the Assistant Manager position at My Zeil?

Candidates should have proven leadership skills with at least 1 year of experience in a customer-facing sales environment, strong confidence in delivering exceptional customer experiences, and a motivation to achieve outstanding results related to customer interaction and sports products.

What are the main responsibilities of the Assistant Manager?

The Assistant Manager is responsible for coaching and motivating the team to drive sales and provide exceptional customer service, ensuring high levels of customer satisfaction, implementing sales and merchandising expectations, and acting as a liaison between customers, vendors, and store management.

Is prior retail experience required for this position?

Yes, prior retail experience with a focus on customer interaction is required, ideally with a minimum of 1 year in a sales environment.

What kind of work schedule can I expect as an Assistant Manager?

The Assistant Manager position requires flexible availability, including evenings, weekends, and holiday periods.

How is performance evaluated in this role?

Performance is measured by the ability to drive sales and maximize profit goals for the specific store, as well as the overall customer experience provided by the team.

Is the Assistant Manager role purely operational, or does it involve training and team development?

The role involves both operational tasks and significant responsibilities related to coaching and developing the team for enhanced customer service.

What qualities are preferred in candidates for this position?

Ideal candidates are creative, versatile in responding to changing demands, possess strong cognitive and mathematical skills, and maintain high levels of ethics, values, integrity, and trust.

Are there specific product knowledge requirements for this role?

Yes, candidates must demonstrate a willingness to learn and explain product knowledge and trends to meet customer needs effectively and stay informed about current and future products.

Can you describe the work environment for the Assistant Manager?

The work environment is positive and inclusive, requiring collaboration with team members to ensure exceptional service and customer satisfaction.

image

Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.