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Assistant Manager (m/w/d), Pasing Arcaden

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Foot Locker

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Munich

AI generated summary

  • You need proven leadership skills with 1+ year in retail, confidence in customer engagement, strong problem-solving abilities, high ethics, and flexible availability.
  • You will coach your team, ensure customer satisfaction, implement sales and merchandising goals, and maintain product knowledge to meet customer needs in a positive, inclusive environment.

Requirements

  • Bewiesene Führungsfähigkeiten mit mindestens 1 Jahr Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, Verkäufe umzusetzen, die einen außergewöhnlichen Kundenservice bieten
  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, Kundenerfahrung, Merchandising, visuelle und betriebliche Erwartungen umsetzen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What are the primary responsibilities of the Assistant Manager at Pasing Arcaden?

The primary responsibilities include coaching and motivating the team to drive sales and provide exceptional customer service, ensuring high levels of customer satisfaction, implementing sales, customer experience, merchandising, and operational expectations, acting as a liaison between customers, vendors, and store management, and contributing to a positive and inclusive work environment.

What qualifications are required for this position?

Candidates must have proven leadership skills with at least 1 year of experience in a customer-facing sales environment, confidence in committing to exceptional customer experiences, motivation to achieve outstanding results, creativity and adaptability in a fast-paced retail environment, strong cognitive and mathematical skills, a high level of ethics and integrity, and flexible availability.

Is prior retail experience necessary for this role?

Yes, at least 1 year of experience in a sales environment with customer contact is required.

What kind of work environment can I expect?

You can expect a dynamic and fast-paced retail environment with a focus on teamwork, customer satisfaction, and continuous learning.

What kind of training will be provided?

The role includes coaching of the team, which involves training on product knowledge, sales techniques, and customer service skills to ensure a fantastic customer experience.

What are the expected working hours for this position?

The position requires flexible availability, including evenings, weekends, and holiday periods.

How is performance evaluated for the Assistant Manager?

Performance is measured by the ability to drive sales and maximize profit goals for the specific store.

What is the team dynamic like at Pasing Arcaden?

The team dynamic is collaborative and supportive, with a strong emphasis on motivating one another and providing excellent customer service together.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career advancement, especially for those demonstrating strong leadership skills and a commitment to exceptional customer experiences.

Is product knowledge important for this job?

Yes, staying updated on product knowledge and current or future trends is crucial to effectively meet customer needs and provide expert guidance.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.