FAQs
What qualifications are required for the Assistant Manager position?
The position requires proven leadership skills with at least 1 year of experience in a customer-facing sales environment, confidence in delivering exceptional customer experiences, and strong problem-solving and financial analysis abilities.
What are the main responsibilities of the Assistant Manager?
The Assistant Manager is responsible for coaching and motivating the team to achieve sales and provide excellent customer service, ensuring high levels of customer satisfaction, implementing sales and merchandising expectations, and acting as a liaison between customers, vendors, and store management.
Is flexible availability required for this position?
Yes, flexible availability is required, including evenings, weekends, and holiday periods.
Will I receive training for this role?
Yes, the role involves coaching and training, which indicates that new team members will receive support to perform effectively in their roles.
Is experience in a rapidly changing retail environment important for this job?
Yes, being creative and versatile in responding to changing demands and opportunities in a fast-paced omni-channel retail environment is essential.
How is performance measured in this position?
Performance is measured by the ability to drive sales and maximize profit goals for the store.
What attributes are important for success in this role?
Important attributes include strong ethics, integrity, motivation to achieve exceptional results, strong communication skills, and a commitment to teamwork and customer satisfaction.
Do I need to have knowledge of products and trends?
Yes, staying updated on product knowledge and current or future trends is crucial to fulfilling customer needs effectively.
What is the work environment like for the Assistant Manager?
The work environment is expected to be positive and inclusive, fostering teamwork and collaboration among employees.