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Assistant Manager (m/w/d), Tauentzienstr.

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Foot Locker

25d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Facilities Management
  • Berlin

AI generated summary

  • You need 1+ year of retail experience, strong leadership skills, creativity, problem-solving abilities, ethical integrity, and flexible availability, with a focus on customer experience and sales.
  • You will coach your team, ensure high customer satisfaction, manage sales and merchandising, act as a liaison, and maintain product knowledge while fostering a positive work environment.

Requirements

  • Bewiesene Führungsfähigkeiten mit mindestens 1 Jahr Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, Verkäufe umzusetzen, die einen außergewöhnlichen Kundenservice bieten
  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, Kundenerfahrung, Merchandising, visuelle und betriebliche Erwartungen umsetzen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What are the primary responsibilities of an Assistant Manager at Tauentzienstr.?

The primary responsibilities include coaching and motivating the team to ensure exceptional customer service, ensuring customer satisfaction through product knowledge, implementing sales and visual merchandising strategies, acting as a liaison between customers and store management, and contributing to a positive work environment.

What qualifications are required for this position?

Candidates should have proven leadership skills with at least 1 year of experience in a customer-facing retail environment, confidence in providing exceptional customer experiences, a motivated approach to achieving results, creativity in adapting to changing retail demands, strong cognitive and mathematical skills, a high level of ethics and integrity, and flexible availability, including evenings and weekends.

Is prior experience in retail required for the Assistant Manager position?

Yes, at least 1 year of experience in a sales environment with customer contact is required.

What skills will help me succeed in this role?

Strong leadership, effective communication, problem-solving abilities, financial analysis skills, creativity, and the capacity to motivate a team while adapting to a fast-paced retail environment will help succeed in this role.

Are there opportunities for training and development in this position?

Yes, the position involves coaching and training team members, which indicates a focus on development and growth within the role.

What type of environment does the Assistant Manager contribute to?

The Assistant Manager contributes to a positive and inclusive work environment.

Will I be responsible for any financial targets or sales goals?

Yes, your performance will be measured by your ability to drive sales and maximize profit goals for the specific store.

Is a flexible schedule required for this role?

Yes, flexible availability, including evenings, weekends, and holiday periods, is required.

Will I have any responsibilities when the Store Manager is absent?

Yes, in the absence of the Store Manager, you will take on all leadership responsibilities.

Are there specific products or trends I need to stay updated on as an Assistant Manager?

Yes, you are expected to stay informed about product knowledge and current or upcoming trends to better serve customer needs.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.