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Assistant Manager - Melbourne Central

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Melbourne

AI generated summary

  • You should have 1+ years in customer-facing sales, strong leadership, and a passion for customer engagement and athletic products, plus the ability to adapt and work independently in a dynamic retail space.
  • You will coach and motivate your team to drive sales, ensure customer satisfaction through product knowledge, and foster teamwork for exceptional service.

Requirements

  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong

Responsibilities

  • Coaching, and motivating your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up

FAQs

Is previous retail experience required for the Assistant Manager position?

Yes, a minimum of 1 year of experience in a customer-facing sales setting is required.

What will my main responsibilities be as an Assistant Manager?

Your main responsibilities will include coaching and motivating the team, ensuring high levels of customer satisfaction, delivering sales and operational expectations, and acting as a liaison between customers and store leadership.

Are there opportunities for training and development in this role?

Yes, the role emphasizes training and teaching your team to continually improve their customer service and sales skills.

What are the required qualifications for this position?

The qualifications include demonstrated leadership ability, strong cognitive and mathematical skills, ethical values, and the ability to engage customers effectively.

What is the expected work schedule for the Assistant Manager role?

The position requires flexible availability, including nights, weekends, and holidays.

Will I be responsible for managing other store employees?

Yes, you will take part in employee management and will assume managerial duties in the absence of the Store Manager.

Is knowledge of products necessary for this role?

Yes, maintaining awareness of product knowledge and current trends is essential to meet customer needs effectively.

How will my performance be evaluated in this position?

Your performance will be measured by your ability to drive sales and maximize profit goals for the specific store.

Is teamwork emphasized in this role?

Yes, the role emphasizes collaboration with co-workers to provide excellent sales service and contribute to a positive work environment.

What qualities do you look for in a candidate for this role?

We look for candidates who are confident, motivated, resourceful, versatile, possess strong leadership skills, and demonstrate a high level of ethics and integrity.

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Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.