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Assistant Manager, Merchandising

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Old Navy

10d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Etobicoke

AI generated summary

  • You need 1-3 years of retail management experience, effective communication skills, passion for retail, metric-driven, flexible schedule, ability to lift 30 lbs, and basic tech skills.
  • You will drive sales through customer focus, lead team recruitment and development, manage store operations, ensure compliance, and enhance the customer experience using omni-channel strategies.

Requirements

  • A current or former retail employee with 1-3 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Passionate about retail and thrive in a fast-paced environment.
  • Driven by metrics to deliver results to meet business goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • Ability to travel as required.

Responsibilities

  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
  • Recruit, hire and develop highly productive Brand Associate and Expert teams.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.

FAQs

What is the primary responsibility of an Assistant Manager at Old Navy?

The primary responsibility of an Assistant Manager is to drive profitable sales growth through customer and product operations, merchandising, and talent development, while supporting the execution of the store strategy to achieve performance goals.

How many years of retail management experience are required for this position?

A current or former retail employee with 1-3 years of retail management experience is required for this position.

What type of work schedule can I expect as an Assistant Manager?

You should be agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.

Is there an opportunity for advancement within Old Navy?

Yes, employees are encouraged to learn and grow through coaching and mentoring, which can lead to advancement opportunities within the company.

What benefits are offered to employees at Old Navy?

Old Navy offers a variety of benefits including merchandise discounts, competitive Paid Time Off plans, a Registered Retirement Savings Plan, employee stock purchase plan, medical, dental, vision and life insurance, virtual health care, and maternity/parental top-up for eligible employees.

Can the Assistant Manager utilize retail technology?

Yes, the Assistant Manager must be able to utilize retail technology as part of their responsibilities.

What is the store culture like at Old Navy?

The store culture at Old Navy is described as a community of playful personalities thriving in a fast-paced environment, where employees are encouraged to be their most authentic selves.

Is there support for community involvement in this role?

Yes, promoting community involvement is one of the responsibilities of the Assistant Manager at Old Navy.

Are there specific compliance standards that need to be met?

Yes, the Assistant Manager is responsible for ensuring that all compliance standards are met within the store.

Does Old Navy have a commitment to diversity and inclusion?

Yes, Gap Inc., the parent company of Old Navy, is committed to providing a workplace free from harassment and discrimination and promotes diversity and inclusion in its hiring and workplace practices.

Old Navy

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.