Logo of Huzzle

Home

Matches

Explore

Manage

Assistant Property Manager

image

Avison Young

10d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Real Estate & Property
  • Toronto

AI generated summary

  • You need strong property accounting skills, attention to detail, excellent customer service, proficiency in property management software, and the ability to work independently and collaboratively.
  • You will assist with property operations, maintenance, tenant relations, financial reporting, contract management, and ensure compliance with policies and environmental regulations.

Requirements

  • Possess a strong understanding of property accounting and the ability to interpret financial data.
  • Being detail-oriented; have the ability to work under pressure and deliver timely and accurate results.
  • Excellent customer and tenant service orientation.
  • Ensuring that our tenants are 100% satisfied with our services is one of the key priorities, so having strong relationship building and problem-solving skills is a must.
  • Assist with the implementation of new programs, and ensuring policies and procedures are followed.
  • Proficiency in Microsoft Office and other property management applications such as Yardi, Angus and ProCore.
  • Proven organizational and multi-tasking skills, combined with strong communication skills both written, and oral are keys to success.
  • Self-motivated, professional and flexible with the ability to work both independently and collaboratively in a team environment.
  • Responsible for ensuring that assets are presented and operated according to the best possible standards alongside the Property Manager & Director, Property Management.
  • To achieve success, Assistant Property Manager should not only be focused on the day-to-day operations of the property but on the long-term potential and profitability of the property.
  • A passion for property management is essential as the Property Manager & Director, Property Management will turn to the Assistant Property Manager for support and ideas on how to best operate properties and manage complex situations.

Responsibilities

  • Work with Operations and Property Management on the day-to-day operations of the assets, ensuring custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with Avison Young policies and client directives.
  • Assist with the maintenance of the computerized Preventative Maintenance Program (Angus AnyWhere) and monitor, dispatch and follow-up on tenant requests, preparation of monthly chargeback reporting.
  • Complete physical inspections and reporting of interior and exterior property; correct deficiencies immediately or report to the Property Manager & Director, Property Management for appropriate action and follow-up.
  • Assist building operations as requested; ensure optimum operation of the Building Energy/Automation Management system working in conjunction with the Property Manager & Director, Property Management and 3rd party energy management consultant.
  • Process accounts payable
  • Process cash receipts and accounts receivable
  • Assist in preparation and distribution of tenant communication in line with client and AY.
  • Maintain up-to-date contact lists.
  • Co-ordinate and supervise all contracts, including periodic reviews of all service contracts (ie maintain up-to-date contract log, assist with tendering, verify invoices match contract pricing and PO’s).
  • Ensure that all site-specific documentation and financial reports are completed accurately and on time, (as applicable).
  • Assist in preparation and submission of industry awards (BOMA, LEED, etc.).
  • Respond positively and promptly to requests from tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA’s).
  • Collect, analyze and report statistical data as may be required to provide accurate and current assessment of management objectives (KPI - response times and deliverables).
  • Monitor and ensure the property is environmentally compliant with environmental legislation, codes and corporate best practices.
  • Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims, as required.
  • Assist as needed in the development and preparation of a variety of budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facilities.
  • Assist in preparation and publication of the annual budget, reforecasts and business plans.
  • Assist in the development of capital budgets for the property. This includes contributions towards a ten-year plan of maintenance, facility improvement, and cost reduction initiatives.
  • Research and report on various equipment and systems for purchase or upgrade.
  • Thoroughly familiar with the management contract and all requirements contained therein.
  • Facilitate and coordinate on-going, open communication with tenants by attending various meetings as required; understand, assess and address tenant operational concerns in order to ensure their needs are being met and the organizations assets are maintained appropriately.
  • Assists with such other administrative, management, property and client related duties as assigned.

FAQs

What is the primary role of the Assistant Property Manager?

The primary role of the Assistant Property Manager is to provide administrative and operational support to the Property Manager & Director, Property Management, while ensuring the day-to-day operations of the assets are carried out in accordance with Avison Young policies and client directives.

What qualifications are preferred for the Assistant Property Manager position?

Candidates should possess a strong understanding of property accounting, be detail-oriented, and have excellent customer service orientation, strong relationship-building skills, and proficiency in Microsoft Office and property management applications such as Yardi, Angus, and ProCore.

Is previous experience in property management required for this role?

While previous experience in property management is preferred, it is not explicitly required. However, a passion for property management and a willingness to learn are essential for success in this position.

What kind of work environment can I expect at Avison Young?

Avison Young offers a fast-paced, collaborative work environment where teamwork and strong company culture are valued. The firm is committed to supporting the whole person, focusing on economic, mental, and physical wellness.

What tasks will the Assistant Property Manager handle on a daily basis?

Daily tasks include assisting with building operations, processing accounts payable and receivable, maintaining tenant relations, conducting property inspections, and supporting the preparation of budgets and financial reports.

Are there opportunities for professional growth within Avison Young?

Yes, Avison Young values personal and professional growth and encourages employees to take the next step in advancing their careers.

How does Avison Young handle accommodations for candidates with disabilities?

Avison Young welcomes applications from candidates with disabilities and provides accommodations during the recruitment process, ensuring all needs are addressed confidentially.

What is the company's stance on diversity and inclusion?

Avison Young is committed to building and maintaining a diverse workforce and practices equal opportunity employment without discrimination based on any protected characteristics.

What are some key competencies needed for the Assistant Property Manager position?

Key competencies include communication proficiency, multitasking ability, attention to detail, self-initiative, and technical proficiency in property management software and MS Office.

What is the significance of tenant relations in this role?

Tenant relations are crucial as ensuring tenant satisfaction is a key priority. The Assistant Property Manager will oversee requests, implement ongoing programs to assess tenant needs, and solve problems to the mutual benefit of tenants and the properties.

image

Avison Young

Insight driven by collective global intelligence that delivers value & competitive advantage in commercial real estate

Real Estate
Industry
1001-5000
Employees

Mission & Purpose

Avison Young creates real economic, social and environmental value as a global real estate advisor, powered by people. At Avison Young, we are a unique engine of collective intelligence who believe in the positive impact commercial real estate can make in people’s lives. Our teams are built to be nimble, embrace curiosity, foster creativity, and promote agile thinking to achieve greater collective success. Our people bring this perspective to every client relationship, every transaction and every interaction with each other. What could we do in collaboration with you?