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Assistant Property Manager, Multifamily

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Cushman & Wakefield

Jul 8

Applications are closed

  • Job
    Full-time
    Mid Level
  • Real Estate & Property
  • Arlington

Requirements

  • Effective communication and customer service skills.
  • Computer literate, including Microsoft Office Suite and internet navigation skills.
  • General office, bookkeeping and sales skills and excellent oral and written communication skills
  • Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.
  • Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.
  • Work with leasing staff to ensure that leasing/marketing goals are being met.
  • Be able to manage a team.
  • Perform any other related duties as required or assigned.
  • Important education:
  • Bachelor’s Degree preferred
  • High School Diploma, GED, Technical or Vocational school required
  • Important experience:
  • 3+ years of Property Management experience
  • 1+ years of Management experience

Responsibilities

  • Ensuring the smooth running of our community in a fast-paced environment.
  • Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
  • Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
  • Complete lease/renewal paperwork to ensure completion to company standards.
  • Track and evaluate advertising, and all client traffic.
  • Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
  • Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
  • Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
  • Maintain residents' files in accordance with company standards.
  • Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
  • Manage and maintain all aspects of overall community budget and finances.
  • Work with leasing staff to ensure that leasing/marketing goals are being met.

FAQs

What are the primary responsibilities of an Assistant Property Manager in a multifamily setting?

The primary responsibilities include assisting the Property Manager with overall operations such as maintenance, lease administration, budgeting, collections, marketing, and maintaining a positive living environment for residents. The Assistant Property Manager also handles lease paperwork, tracks advertising and client traffic, and ensures staff compliance with company policies.

What competencies are required for the Assistant Property Manager position?

Required competencies include effective communication and customer service skills, proficiency in Microsoft Office Suite, general office and bookkeeping skills, the ability to manage and coach a team, and the capacity to supervise daily operations while ensuring adherence to company policies.

What educational qualifications are preferred for the Assistant Property Manager role?

A Bachelor’s Degree is preferred, while a High School Diploma, GED, or completion of a Technical or Vocational school is required.

How much experience is required for this position?

A minimum of 3 years of property management experience and at least 1 year of management experience is required.

What kind of environment does the Assistant Property Manager have to work in?

The Assistant Property Manager works in a fast-paced environment, ensuring the smooth operation of the community while addressing resident needs and managing the on-site team effectively.

Is customer service a significant aspect of the Assistant Property Manager's role?

Yes, providing superior customer service and communication to enhance resident satisfaction, increase renewals, and improve the community's reputation and profitability is a critical function of the Assistant Property Manager.

What are some tasks involved in maintaining the community budget?

Tasks include managing and maintaining all aspects of the overall community budget and finances, ensuring expense control, tracking collections, and preparing financial reports.

What specific duties does the Assistant Property Manager have regarding the on-site team?

Duties include supervising the day-to-day operations of the team, maintaining effective staffing through interviewing and coaching, and ensuring that leasing and marketing goals are being met.

What should the Assistant Property Manager do in case of conflicts among residents?

The Assistant Property Manager is responsible for maintaining a positive living environment by promptly resolving conflicts and consistently following up with residents.

Are there any additional duties that may be assigned to the Assistant Property Manager?

Yes, the Assistant Property Manager may be required to perform any other related duties as necessary or assigned by the Property Manager.

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Cushman & Wakefield

At Cushman & Wakefield, we believe that ‘life is what we make it’. #WhatWeMakeIt

Real Estate
Industry
10,001+
Employees
1917
Founded Year

Mission & Purpose

Cushman & Wakefield is a global real estate services firm that offers a comprehensive range of services, including property, facilities, project management, leasing, capital markets, and valuation. The company aims to deliver exceptional value to clients by providing strategic advice and tailored solutions to maximise the potential of real estate assets. Cushman & Wakefield's goal is to drive sustainable growth and create innovative, client-centric strategies that address the evolving needs of the real estate market.