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Assistant Retail Management

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You must be 18+, have 3+ years in retail, strong communication skills, management experience preferred, ability to provide customer service, multi-task, and handle cash accurately.
  • You will assist leadership in improving operations, manage staff performance, ensure compliance with policies, maintain store standards, monitor inventory, and enhance customer service.

Requirements

  • You must be 18 years of age or older to be employed for this role at ALDI
  • Ability to work both independently and within a team environment
  • Ability to provide and lead others to provide prompt and courteous customer service
  • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
  • Ability to interpret and apply company policies and procedures
  • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
  • Ability to evaluate and drive performance of self and others
  • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
  • Ability to operate a cash register efficiently and accurately
  • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
  • Excellent verbal and written communication skills
  • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
  • Meets any state and local requirements for handling and selling alcoholic beverages
  • High School Diploma or equivalent preferred
  • A minimum of 3 years of progressive experience in a retail environment
  • A combination of education and experience providing equivalent knowledge
  • Prior management experience preferred

Responsibilities

  • Assists the direct leader with developing and implementing action plans to improve operating results
  • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
  • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
  • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
  • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position
  • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
  • Participates in the interviewing process for store personnel
  • Communicates information including weekly information, major team milestones, developments, and concerns
  • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
  • Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence
  • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
  • Maintains store cleanliness standards and proper store signage at all times
  • Assists the direct leader with maintaining proper stock levels through appropriate product ordering
  • Merchandises product neatly to maximize sales
  • Ensures the quality and freshness of products for sale and accuracy of product signage
  • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
  • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
  • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
  • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
  • Other duties as assigned

FAQs

What is the position title for this job?

The position title is Assistant Retail Management.

What are the average hours per week for this position?

The average hours are 38 hours per week.

What is the starting wage for the Assistant Store Manager role?

The starting wage is $25.00 per hour.

Is there a wage increase after the first year?

Yes, the wage increases to $26.00 per hour in Year 2.

What are the primary duties of an Assistant Store Manager?

Primary duties include supervising day-to-day store activities, ensuring overall store performance, managing schedules, developing operational action plans, and identifying training opportunities.

What are the physical demands of the job?

The job requires the ability to stock merchandise, lift products weighing up to 45 pounds, and regularly engage in activities such as standing, bending, reaching, and walking about the store.

What qualifications are required for this role?

You must be 18 years or older, have at least 3 years of progressive experience in a retail environment, and prior management experience is preferred.

What educational background is preferred for this position?

A High School Diploma or equivalent is preferred.

What type of benefits does ALDI offer to employees?

ALDI offers benefits such as a 401(k) plan, medical and dental insurance, generous vacation time, paid parental and caregiver leave, and life insurance among others.

Is experience in a retail environment necessary for this job?

Yes, a minimum of 3 years of progressive experience in a retail environment is required.

Does the job include a requirement for customer service?

Yes, the role involves providing and leading others to deliver prompt and courteous customer service.

Are there any specific equipment operation skills required?

Yes, the ability to safely and properly operate equipment such as electric/manual hand jack, floor scrubber, and cardboard baler is required.

Does the position involve training and development of team members?

Yes, the Assistant Store Manager is responsible for identifying training and development opportunities for direct reports.

Are employees required to comply with company policies?

Yes, employees must comply with all established company policies and procedures.

What is ALDI's stance on equal opportunity employment?

ALDI is committed to equal opportunity for all employees and applicants, and does not discriminate based on protected characteristics.

Is there a requirement for handling and selling alcoholic beverages?

Yes, employees must meet any state and local requirements for handling and selling alcoholic beverages.

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Human Resources
Industry
51-200
Employees
2011
Founded Year

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