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Assistant Shop Manager

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British Red Cross

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • 12hrs left

AI generated summary

  • You need retail experience, people skills for excellent customer service, commercial awareness, IT proficiency, and flexibility to succeed in this role.
  • You will assist in running a customer-focused shop, oversee volunteers, ensure a great shopping experience, and manage daily operations on the shop floor and behind the scenes.

Requirements

  • To be a successful Assistant Shop Manager, what will you need?
  • To be a retail superstar with the experience and know-how from working in a shop environment.
  • To be a 'people-person' who enjoys providing an excellent customer experience, leading a team, and meeting people from all walks of life.
  • Commercial savvy with a good understanding of financial targets and measures, alongside proven IT skills.
  • The ability to work flexibly.

Responsibilities

  • Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
  • Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
  • Fostering a brilliant shopping environment and provide an excellent customer experience in store.
  • Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.

FAQs

What are the working hours for the Assistant Shop Manager position?

The Assistant Shop Manager position offers 21 hours per week.

Is this a permanent position?

Yes, the Assistant Shop Manager role is a permanent position.

What is the salary for the Assistant Shop Manager role?

The salary is £22,495 per annum based on 35 hours per week.

What kind of experience do I need for this position?

You need to have experience working in a shop environment and be a retail superstar.

Are there opportunities for learning and development in this role?

Yes, there is a wide range of career opportunities and comprehensive learning available.

How many days of annual leave do I get?

You will receive 36 days of annual leave, including bank holidays, with the option to buy 5 extra days.

What type of pension scheme is offered?

The position includes a contributory pension scheme of up to 6%.

Can I apply under the disability confident scheme?

Yes, you will be asked during the application process if you wish to apply under the disability confident scheme.

What benefits are available for employee wellbeing?

You will have access to mental health and wellbeing assistance as part of the benefits.

Is there a team environment in the shop?

Yes, you will work collaboratively in a team to support the mission of the British Red Cross.

British Red Cross

For over 150 years, the British Red Cross has helped people in crisis, whoever and wherever they are.

Non-profit
Industry
1001-5000
Employees
1870
Founded Year

Mission & Purpose

The British Red Cross is a volunteer-led movement that connects those who have kindness to share, with the people who need it most. We help people in crisis get the support they need anywhere in the UK and around the world. The people we help can trust that we’re completely neutral, independent and impartial. Our supporters know that we help those most in need, and our staff and volunteers can see they’re a part of a unique movement which anyone is welcome to join.