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Assistant Shop Manager

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Mind

9d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail
  • London

AI generated summary

  • You should be passionate about retail, able to lead and motivate a team, prioritize workloads, have strong customer focus, and embody our core values and behaviors.
  • You will assist in achieving sales targets, maintain shop standards, ensure excellent customer service, and manage daily operations in the absence of the Shop Manager while engaging with the community.

Requirements

  • is passionate about retail
  • has the ability to lead and motivate others
  • can plan and prioritise their own workload and the workload of the team
  • has a strong customer focus
  • can demonstrate our values and behaviours, which are at the core of all we do

Responsibilities

  • - Work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop.
  • - Produce excellent shop standards and deliver outstanding customer service.
  • - Create a hub for the local community.
  • - Take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
  • - Participate in development programmes and workshops for personal and professional development.

FAQs

What is the role of the Assistant Shop Manager at Mind Retail?

The Assistant Shop Manager works alongside the Shop Manager and the wider shop team to deliver sales and profit targets, maintain excellent shop standards, and provide outstanding customer service. They also take full responsibility for the shop's day-to-day operations in the Shop Manager's absence.

Do I need previous management experience to apply for this position?

No, previous management or supervisor level experience is not required. We welcome individuals who are eager to learn and are passionate about a career in retail.

What are the working hours for this role?

The role is part-time, with a total of 28 hours per week.

What is the pay rate for the Assistant Shop Manager position?

The pay rate for this position ranges from £13.20 to £13.25 per hour.

What benefits can I expect as an Assistant Shop Manager?

Benefits include competitive pay, 25 days' paid holiday per year, development workshops and courses, a comprehensive induction program, a strong commitment to work-life balance, family-friendly policies, a competitive pension scheme, and a 25% staff discount in all Mind shops, among others.

Where is the location of the Assistant Shop Manager position?

The position is located on Carnaby Street.

What is the contract type for this position?

The role is offered as a fixed-term contract.

How does Mind Retail support employee development?

Mind Retail invests in employee growth through development workshops and courses, a comprehensive induction program, and a wide range of additional qualifications and development opportunities.

What is Mind Retail's commitment to diversity and inclusion?

Mind Retail values the power of diversity and is committed to creating an inclusive working environment where everyone is appreciated for being authentic and can bring their whole selves to work.

Are there any background checks required for this role?

Yes, the successful candidate will be required to provide references and will undergo an enhanced DBS check, along with a review of the Children's Barred List and/or 'Work with Adults' workforce check, depending on the role's responsibilities.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem