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Assistant Shop Manager

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Mind

10d ago

  • Job
    Part-time
    Mid & Senior Level
  • Hospitality & Retail
  • Ely

AI generated summary

  • You must be passionate about retail, able to lead and motivate others, prioritize workloads, have a strong customer focus, and embody our core values and behaviors. Join us at Mind!
  • You'll assist the Shop Manager in meeting sales targets, managing shop operations, and providing excellent customer service to support mental health initiatives.

Requirements

  • is passionate about retail
  • has the ability to lead and motivate others
  • can plan and prioritise their own workload and the workload of the team
  • has a strong customer focus
  • can demonstrate our values and behaviours, which are at the core of all we do

Responsibilities

  • As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.
  • You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
  • As Assistant Shop Manager, you'll be invested in to grow. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.

FAQs

What are the benefits of working as an Assistant Shop Manager at Mind Retail?

As an Assistant Shop Manager at Mind Retail, you will receive competitive hourly pay, 25 days' paid holiday per year, development workshops and courses to help build your career, comprehensive induction programmes, a variety of additional qualifications and development programs, a strong commitment to work-life balance, family friendly policies, a competitive pension scheme and life assurance, a staff discount in all Mind shops, access to exclusive discounts at over 160 retailers, an Employee Assistance Programme, Cycle to Work Scheme, interest-free season ticket loan, and more.

What qualities are you looking for in potential Assistant Shop Managers at Mind Retail?

We are looking for individuals who are passionate about retail, have the ability to lead and motivate others, can plan and prioritise workload effectively, have a strong customer focus, and can demonstrate Mind's values and behaviors. We are also open to individuals who may not have management or supervisor experience but are eager to learn and grow in a retail career.

How does Mind Retail support the development and growth of Assistant Shop Managers?

Mind Retail offers development workshops, courses, and a variety of additional qualifications and development programs to help Assistant Shop Managers build their skills and advance in their careers. Comprehensive induction programs tailored to each role, a commitment to work-life balance, and family-friendly policies are also in place to support personal and professional growth.

What is the role of an Assistant Shop Manager in leading the shop team at Mind Retail?

An Assistant Shop Manager works alongside the Shop Manager and the wider shop team, including volunteers, to deliver sales and profit targets for the shop. They also ensure excellent shop standards, deliver outstanding customer service, and create a hub for the local community. Assistant Shop Managers take full responsibility for the day-to-day running and overall performance of the shop when the Shop Manager is away.

How does Mind Retail prioritize diversity and inclusion in the workplace?

Mind Retail values the power of diversity and is committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work. The organization embraces different perspectives and is dedicated to promoting equality, diversity, and inclusion among its staff, volunteers, and communities.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem