You need retail experience, a people-oriented approach, commercial awareness, IT skills, and the ability to work flexibly to meet store needs while providing excellent customer service.

You will support the shop manager in running a profitable, customer-focused store, oversee volunteer activities, and ensure a positive shopping experience daily.

Customer Relations

Hospitality & Retail

United Kingdom

Swansea

Large

The British Red Cross is a volunteer-led movement that connects those who have kindness to share, with the people who need it most.
 
We help people in crisis get the support they need anywhere in the UK and around the world.
 
The people we help can trust that we’re completely neutral, independent and impartial. Our supporters know that we help those most in need, and our staff and volunteers can see they’re a part of a unique movement which anyone is welcome to join.

Non-profit

British Red Cross

Non-profit sector 

For over 150 years, the British Red Cross has helped people in crisis, whoever and wherever they are.

<div>
 <div>
  <div>
   <b>Assistant Shop Manager</b>
  </div>
  <div>
   <b>Location: Ystradgynlais</b>
  </div>
  <div>
   <b>Hours: 14 per week</b>
  </div>
  <div>
   <b>Contract Type: Permanent</b>
  </div>
  <div>
   <b>Salary: £22,058 per annum based on 35 hours per week</b>
  </div>
  <div></div>
  <div>
   <div>
    <b><i>Are you a retail expert passionate about impacting to meaningful change?</i></b>
   </div>
   <div></div>
   <div>
    We need a dynamic <b>Assistant </b><b>Shop </b><b>Manager to</b> join our our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
   </div>
   <div></div>
   <div>
    <i>"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity"</i> - <b>Joanne, Regional Retail Manager</b>
   </div>
   <div></div>
   <div>
    <div>
     <b>What does a day in the life of an Assistant Shop Manager involve?</b><br>
    </div>
    <ul>
     <li>Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.<br></li>
     <li>Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.<br></li>
     <li>Fostering a brilliant shopping environment and provide an excellent customer experience in store.<br></li>
     <li>Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.</li>
    </ul>
    <div>
     <div>
      <b>To be a successful Assistant Shop Manager, what will you need?</b>
     </div>
     <ul>
      <li>To be retail superstar with the experience and know-how from working in a shop environment.</li>
      <li>The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.</li>
      <li>The mind of a commercially savvy individual, who has a good understanding of financial targets and measures, alongside proven IT skills.</li>
      <li>The ability to work flexibly to the needs of the store.</li>
     </ul>
     <div>
      <b>The closing date for your application is 23.59 on Sunday 1st December 2024.</b>
     </div>
     <div>
      <br>
      <div>
       <div>
        <b>In return for your dedication and expertise, what will you get?</b>
       </div>
       <div></div>
       <ul>
        <li><b>Holidays:</b> 36 days annual leave (including bank holidays) + option to buy 5 extra days.</li>
        <li><b>Pension scheme</b>: Up to 6% contributory pension.</li>
        <li><b>Flexible working: </b>We do our best to accommodate your preferred work style.</li>
        <li><b>Learning &amp; Development:</b> Wide range of career opportunities + comprehensive learning.</li>
        <li><b>Discounts:</b> Access to Blue Light Discount Card and employee benefits platform.</li>
        <li><b>Wellbeing Assistance:</b> Access to mental health and wellbeing assistance.</li>
        <li><b>Team Working: </b>Champion our mission in a collaborative team.</li>
        <li><b>Cycle2Work:</b> Lease a bicycle through the scheme.</li>
        <li><b>Season ticket loan</b>: Interest-free loan for commuting expenses.</li>
       </ul>
       <div>
        At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.<br> <br> <b><i>Together, we are the world's emergency responders</i></b>
       </div>
      </div>
     </div>
    </div>
   </div>
  </div>
 </div>
</div>


 
  
   Assistant Shop Manager
  
  
   Location: Ystradgynlais
  
  
   Hours: 14 per week
  
  
   Contract Type: Permanent
  
  
   Salary: £22,058 per annum based on 35 hours per week
  
  
  
   
    Are you a retail expert passionate about impacting to meaningful change?
   
   
   
    We need a dynamic Assistant Shop Manager to join our our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
   
   
   
    "I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
   
   
   
    
     What does a day in the life of an Assistant Shop Manager involve?
    
    
     Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
     Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
     Fostering a brilliant shopping environment and provide an excellent customer experience in store.
     Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.
    
    
     
      To be a successful Assistant Shop Manager, what will you need?
     
     
      To be retail superstar with the experience and know-how from working in a shop environment.
      The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
      The mind of a commercially savvy individual, who has a good understanding of financial targets and measures, alongside proven IT skills.
      The ability to work flexibly to the needs of the store.
     
     
      The closing date for your application is 23.59 on Sunday 1st December 2024.
     
     
      
      
       
        In return for your dedication and expertise, what will you get?
       
       
       
        Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
        Pension scheme: Up to 6% contributory pension.
        Flexible working: We do our best to accommodate your preferred work style.
        Learning & Development: Wide range of career opportunities + comprehensive learning.
        Discounts: Access to Blue Light Discount Card and employee benefits platform.
        Wellbeing Assistance: Access to mental health and wellbeing assistance.
        Team Working: Champion our mission in a collaborative team.
        Cycle2Work: Lease a bicycle through the scheme.
        Season ticket loan: Interest-free loan for commuting expenses.
       
       
        At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.  Together, we are the world's emergency responders
       
      
     
    
   
  
 


Assistant Shop Manager

Requirements

Responsibilities

FAQs

What is the location of the Assistant Shop Manager position?

What are the working hours for this role?

Is this position permanent?

What is the salary for this role?

What experience is required for the Assistant Shop Manager role?

What traits are important for a successful Assistant Shop Manager?

When is the closing date for applications?

What employee benefits are offered for this role?

Is there a focus on diversity and inclusion in the workplace?

What is the expected role of the Assistant Shop Manager in relation to volunteers?

British Red Cross

Mission & Purpose