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Assistant Store Manager

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
  • Houston

AI generated summary

  • You need 3-5 years as an Assistant Store Manager in luxury bridal or ready to wear, handling large teams and P&L. Must excel in KPIs, Excel, and English fluency. Spanish is a bonus.
  • You will manage the store team, monitor objectives, coordinate projects, oversee inventory, ensure excellent customer service, maintain product quality, provide client advice, plan appointments, control stock levels, and uphold the company image.

Requirements

  • At least 3-5 years as Assistant Store Manager in bridal or ready to wear luxury brand and used to manage large teams.
  • Used to manage a P&L, work with KPI’s and good level in excel (analytics, reporting, action plan development…).
  • Fluency in English is mandatory, the knowledge of Spanish is a plus.

Responsibilities

  • Foster the team motivation.
  • Distribute and share the set up objectives with the store team, monitoring them closely.
  • Manage the store team timetable as well as their absences and its corresponding reporting.
  • Coordinate and ensure that the different projects and development plans for the store team are applied.
  • Foster the team growth to guarantee its profitability, acquiring a global business vision.
  • Monitor the results of the store inventories.
  • Organize, coordinate and monitor the store sales team to guarantee a customer service focused to be excellent.
  • Organize, coordinate and monitor the atelier team in order to guarantee that the product is adjusted according to the quality and the established time, always assuring the client satisfaction.
  • Organize and supervise the after sales period (fitting, delivering, ironing and refit) of each dress, assuring that the client satisfaction in the planned fittings.
  • Collaborate with the sales consultants in providing advice to the customer and being professional helping the customer to take a decision.
  • Provide updated information about the status of the store to the Store Manager in order to take appropriate decisions.
  • Manage the daily appointments planning, fittings and tasks to guarantee a correct organization according to human and material resources, assuring the client satisfaction.
  • Control the available stock to carry out activities to minimize it, as well as increasing or adjusting orders according to the customer requests.
  • Inform to the store staff about possible adjustments in products, prices, IT... to develop their activities in a satisfactory manner.
  • Assure a global store image, according to the company internal policy and performing as a PRONOVIAS ambassador.

FAQs

What are the main responsibilities of an Assistant Store Manager at Pronovias Group in Houston?

The main responsibilities include fostering team motivation, distributing and monitoring set objectives, managing the team's schedule, coordinating development plans, ensuring customer satisfaction, monitoring inventory, organizing and supervising the sales and atelier teams, providing customer advice, managing appointments, controlling stock, and maintaining the store image.

What are the requirements for the Assistant Store Manager position at Pronovias Group?

The requirements include 3-5 years of experience as an Assistant Store Manager in bridal or luxury brands, experience managing large teams, proficiency in managing a P&L and KPIs, advanced Excel skills, fluency in English, and knowledge of Spanish is a plus.

The first global bridal group shaping the future of our industry for every bride.

Retail & Consumer Goods
Industry
501-1000
Employees
1964
Founded Year

Mission & Purpose

Headquartered in Barcelona and founded in 1964, Pronovias Group is the first global bridal group shaping the future of our industry for every bride. Our team, with around 1.000 employees, is united by a shared passion and motivation to make each woman truly happy. Across every brand and every team, our fulfilment comes from knowing anyone we dress looks and feels beautiful and empowered on one of the most important days of her life. We are a group of pioneering bridal brands, each known for the creativity of our innovation: Pronovias, Vera Wang Bride, St Patrick, White One, Nicole and Ladybird. The Group’s bridal and eveningwear dresses are sold in more than 105 countries through a network of 100 stores and more than 4,000 points of sale. We come together to be part of something bigger than ourselves. Combining our legacies to form a unique vision. Creating our industry’s first global bridal group. Using our expertise, creativity, and breadth to transform how the business of bridal is done today and shaping how it’s done in the future.