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Assistant Store Manager

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • London

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and as a whole.
  • A passion for chocolate, our brand and for giving the best service to our guests.

Responsibilities

  • Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
  • Drive store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.

FAQs

What is the location of the Assistant Store Manager position?

The position is located at Euston Station, London.

What type of contract is offered for the Assistant Store Manager role?

The contract type is Full-Time Permanent.

What are the working hours for the Assistant Store Manager?

The store is open seven days a week, including weekends and evenings, so full flexibility is required.

What is the salary range for the Assistant Store Manager role?

The salary is listed as £Undisc. - £Undisc. per annum, meaning it has not been disclosed.

What experience is required for the Assistant Store Manager position?

Experience in a seasonally busy and bespoke selling environment, preferably within a luxury brand or retailer, is required.

Are there any employee discounts for those in the Assistant Store Manager role?

Yes, employees receive a 50% unlimited staff discount and a 70% discount off a stay in the hotel in St Lucia.

What qualities are important for an Assistant Store Manager at Hotel Chocolat?

Important qualities include natural leadership, a passion for chocolate, and a commitment to high service guest interaction.

What incentives are provided for performance in this role?

There are incentives based on performance as part of the compensation package.

Is there a possibility for flexible working?

Yes, the company is open to discussions around flexible working arrangements.

What values does Hotel Chocolat prioritize in its workplace?

Hotel Chocolat values Originality, Authenticity, and Ethics, and promotes a respectful and inclusive workplace culture.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.