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Assistant Store Manager

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Crown Paints

17d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You must have strong customer service and communication skills, be computer literate, able to lift 20KG, have retail/sales experience, attention to detail, safe work practices, and a full driving license.
  • You will assist in store operations, provide excellent customer service, upsell products, manage deliveries, conduct stock takes, and help with paint mixing and tinting.

Requirements

  • Great customer service skills and communication skills
  • Must be computer literate
  • Ability to carry out manual handling and lifting up to 20KG
  • A retail background, ideally with some sales experience/skills
  • High attention to detail and a commitment to safe work practices
  • A full driving licence

Responsibilities

  • Aiding the Store Manager in the running of the Crown Decorative Centre and managing the store to cover holidays and Store Management absences
  • Providing a high-level of customer service, serving customers in store, meeting and greeting customers, advising on products and providing recommendations.
  • Upselling to customers, using inquisitive questioning to understand upcoming customer projects, daily proactive calling to old and new customers.
  • Carrying out deliveries, daily vehicle checks, loading the 3.5T Van with orders for the day (up to 20KG), following the mapped route to customer sites, offloading goods.
  • Perform regular stock takes, stock replenishment, unpacking and storing or inward goods
  • At times delegating for the store manager, opening and closing the store etc.
  • Assisting in the tinting and mixing of paint.

FAQs

What are the working hours for the Assistant Store Manager position?

The working hours are Monday to Friday with some Saturdays on a rota basis, and there are no nights or Sundays.

Is a driving licence required for this role?

Yes, a full UK driving licence is required for the Assistant Store Manager position.

What is the starting salary for this position?

The annual salary starts at £12.73 per hour, plus a London Allowance.

Are there opportunities for training and development?

Yes, there will be training and development throughout your role.

What benefits are offered to employees working with Crown Paints?

Employees receive big paint discounts, 28 days leave (plus bank holidays and 10 days off over Christmas), as well as pension and health & well-being perks.

Will I be required to assist with deliveries?

Yes, you will be responsible for carrying out deliveries, daily vehicle checks, and loading the 3.5T van with orders for the day.

What type of experience is preferred for this role?

A retail background, ideally with some sales experience or skills, is preferred for the Assistant Store Manager position.

Is customer service a part of this role?

Yes, providing a high level of customer service and engaging with customers is a key aspect of the Assistant Store Manager role.

Are there any manual handling responsibilities in this job?

Yes, the role requires the ability to carry out manual handling and lifting of up to 20KG.

What sets Crown Paints apart from other companies?

Crown Paints has over 200 years of manufacturing experience and holds a Royal Warrant. Additionally, they support cultural, humanitarian, and educational causes worldwide, making their work personal.

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Crown Paints

Darwen, Lancashire

Fashion & Arts
Industry
1001-5000
Employees

Mission & Purpose

Crown Paints is a British paint manufacturer. It has been making paint for more than 200 years and is Holder of the Royal Warrant by Appointment to Her Majesty the Queen.The company is owned by Danish decorative and protective coatings company Hempel.More than 1,250 employees work for Crown Paints, which has its headquarters in Darwen in Lancashire. Its manufacturing sites in Darwen and Hull operate to ISO 9001 quality management system and ISO 14001 environmental management system.