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Assistant Store Manager

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Swarovski

Jul 11, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • London

Requirements

  • 1–2 years’ experience working in a multicultural retail environment.
  • Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
  • Leadership and coaching skills.
  • Digital proficiency, learning agility, and a growth mindset.
  • A winning personality to easily establish trustful relationships.

Responsibilities

  • Strive for excellence and go the extra mile in every customer interaction.
  • Build a loyal portfolio of existing and new customers.
  • Act as a role model, leading by example with passion and enthusiasm.
  • Support recruitment, coach and motivate the team to drive the business.
  • Support the implementation of the monthly service and sales plan, goals, and targets.
  • Facilitate the onboarding of new starters in store.

FAQs

What is the role of an Assistant Store Manager at Swarovski?**

The Assistant Store Manager at Swarovski is responsible for advocating for the brand and providing extraordinary customer service. They lead and grow a team, ensuring excellent customer interactions and building a loyal portfolio of customers. **Question: What qualifications or experience are required for this role?** **Answer:** Candidates should have 1–2 years of experience in a multicultural retail environment, a keen interest or experience in luxury fashion, cosmetics, or lifestyle brands, as well as leadership and coaching skills. Digital proficiency and a growth mindset are also important. **Question: What are the key responsibilities of the Assistant Store Manager?** **Answer:** Key responsibilities include striving for excellence in customer interactions, building customer loyalty, acting as a role model for the team, supporting recruitment and coaching, implementing sales plans and targets, and facilitating the onboarding of new team members. **Question: What kind of work environment can the Assistant Store Manager expect at Swarovski?** **Answer:** The work environment at Swarovski is diverse and multicultural, focused on pushing boundaries and nurturing a passion for fashion and jewelry. Employees are encouraged to celebrate individuality and feel involved, respected, valued, and heard. **Question: What benefits does Swarovski offer to an Assistant Store Manager?** **Answer:** Benefits include a competitive salary, a monthly bonus scheme, generous staff discounts from day one, enhanced holiday entitlement of 6.6 weeks (pro rata for part-time employees), access to an Employee Assistance Programme, and discounts through an online benefits platform. **Question: What kind of person would be a good fit for this role?** **Answer:** A good fit for this role would be someone with a winning personality, capable of establishing trustful relationships, and who possesses a passion for luxury fashion and a commitment to exceptional customer service. **Question: Does Swarovski promote diversity and inclusion in the workplace?** **Answer:** Yes, Swarovski is committed to creating a diverse and inclusive workplace, promoting individuality, and ensuring that all employees feel involved, respected, connected, and heard, regardless of their background. **Question: What are the growth opportunities for an Assistant Store Manager at Swarovski?** **Answer:** The Assistant Store Manager role provides opportunities for learning and growth within a reputable global brand, with pathways to advance in leadership and management positions as part of the company’s commitment to employee development. **Question: What is the overarching mission of Swarovski as a company?** **Answer:** Swarovski aims to create beautiful crystal-based products of impeccable quality that celebrate individuality, while maintaining a commitment to sustainability and positive environmental and social impact through its operations and philanthropic efforts.

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Swarovski

Create a World of Wonder

Retail & Consumer Goods
Industry
10,001+
Employees
1895
Founded Year

Mission & Purpose

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Culture & Values

  • Inspired by People

    Without people, there is no culture. By continuously listening and exchanging ideas, we're able to take tangible actions to shape, live, and embrace our culture every day, everywhere.

  • Living our Values

    Our values are deeply embedded into our everyday lives. They define our way of working with each other and interacting with our customers.

  • Make Dreams Happen

    Turning dreams into reality isn’t easy. You need passion and determination; commitment and focus and the desire to inspire. When these come together, the result is beyond the imaginable.

  • Celebrate Individuality

    Working at Swarovski is about having the power to express who you truly are. With the freedom and support that allows you to shine. When our people feel that sense of belonging, we know they can achieve the incredible.

  • Act as One

    We’re driven by a common purpose - to place crystal into the hearts and hands of our customers. When we grow as a team, we can create more fulfilling careers, a better business, happier customers and a more joyful world.