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Assistant Store Manager

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Claire's

21d ago

  • Job
    Full-time
    Junior Level
  • Madrid
  • Quick Apply

AI generated summary

  • You need a high school diploma, 1+ year retail management experience, strong communication and math skills, basic computer skills, and the ability to analyze sales reports and assist customers.
  • You will drive sales, deliver exceptional customer service, manage store operations, ensure effective merchandising, lead team training, and perform ear piercings after full training.

Requirements

  • High school diploma or equivalent required
  • Minimum one year retail management experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Sound understanding of mathematics and strong reading comprehension skills
  • Understands the importance of Customer Service
  • Ability to analyze sales reports and strategically problem solve
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer
  • Ability to operate POS system

Responsibilities

  • Sales and profit: Driving and achieving retail store targets
  • Customer service: delivering the finest level of customer service
  • Store operations: keeping the store running smoothly
  • Commerciality: Ensuring your store is well merchandised and commercially correct
  • Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
  • Ear piercing (you will receive full training)

FAQs

What are the primary responsibilities of an Assistant Store Manager at Claire’s?

The primary responsibilities include driving sales and profit, delivering excellent customer service, managing store operations, ensuring merchandising is commercially correct, assisting with team leadership and training, and performing ear piercings (with full training provided).

What qualifications do I need to apply for this position?

A high school diploma or equivalent is required, along with a minimum of one year of retail management experience.

What skills are important for an Assistant Store Manager?

Important skills include excellent verbal and written communication, organizational skills, basic computer skills, a sound understanding of mathematics, and the ability to analyze sales reports and solve problems strategically.

Is there any physical requirement for this job?

Yes, candidates must be able to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks such as bending, stooping, and climbing ladders.

Will I receive training for ear piercing?

Yes, you will receive full training for ear piercing as part of your role.

What is Claire’s company culture like?

Claire’s is described as a fun place to work that encourages all store members to wear the products. The company also focuses on development and supports employees in their career growth.

Is Claire’s an equal opportunity employer?

Yes, Claire’s is committed to diversity, equity, and inclusion and encourages applications from all underrepresented groups, including those with disabilities.

Are there opportunities for career development at Claire’s?

Yes, Claire’s supports employee development and provides the skills necessary for career growth within the company for those who are committed and willing to learn.

What should I expect regarding store operations as an Assistant Store Manager?

You can expect to keep the store running smoothly, which involves overseeing daily operations, ensuring excellent customer service, and maintaining an organized and commercially viable merchandising environment.

What type of customers does Claire’s serve?

Claire’s core customer ranges from children to young women, accommodating various moods, attitudes, and styles, including feminine, unique, individual, and trendy catwalk looks.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.