FAQs
What are the primary responsibilities of the Assistant Store Manager?
The primary responsibilities include supporting the Store Manager with deliveries, customer queries, people management, performance tracking, and organizing holiday rotas, while maximizing sales and ensuring excellent customer service.
What type of environment should I expect to work in?
You can expect to work in a fast-paced, stakeholder/customer driven environment.
Is experience in people management required for this role?
Yes, experience in people management is required as you will be responsible for motivating and developing a diverse team.
What skills are necessary for the Assistant Store Manager position?
You will need to be skilled in time management, boosting operational efficiency, and motivating your team to consistently achieve targets.
What is the standard weekly working hours for this position?
The standard working hours are based on a 45 hours per week contract, with options available for 32, 36, and 40 hour contracts.
Are there opportunities for career development in this role?
Yes, there are opportunities for career development as you will be responsible for leading and developing your team, which can prepare you for advancement within the company.
What should I expect in terms of customer service expectations?
You should expect to deliver excellent customer service by motivating your team and ensuring that customer needs are met efficiently.
How does the salary adjust for different working hours?
The salary is based on a 45 hours per week contract and will be pro-rated for 32, 36, and 40 hour contracts.
Will I need to step in for the Store Manager?
Yes, you will need to be prepared to step into the Store Manager’s role in their absence.
What kind of training will I receive?
Training details are not specified in the job description, but you can expect support in developing your management skills and achieving operational goals.