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Assistant Store Manager

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Poundland & Dealz

8d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Portsmouth

AI generated summary

  • You will lead and inspire your team, deliver excellent customer service, ensure safety and compliance, manage training, and achieve commercial goals in a vibrant retail environment.
  • You will deliver excellent customer service, manage team training, ensure safety and compliance, lead daily huddles, and maintain product pricing and merchandising for smooth store operations.

Requirements

  • Lead, inspire, and excel – creating amazing value everyday!
  • You are the vital link between the Store Manager and the store team.
  • You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve.
  • You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our 'two is a queue' initiative in mind.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.
  • This opportunity is for those ready to make an impact in a vibrant retail environment.
  • We'd love to hear from you if you're driven to lead, inspire, and excel.
  • Apply now and take your first step in a fulfilling career with us.

Responsibilities

  • Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our 'two is a queue' initiative in mind.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.

FAQs

What is the primary role of an Assistant Store Manager?

The primary role of an Assistant Store Manager is to act as a vital link between the Store Manager and the store team, shaping the experiences of both the team members and customers, driving sales, and merchandising products to showcase value.

What opportunities for professional development are available?

We offer professional development opportunities including the chance to pursue up to a Retail Manager Level 3 qualification through an apprenticeship and access to in-house development programmes.

Are there any rewards or recognitions for employees?

Yes, there are various initiatives throughout the year to recognize and reward our colleagues' contributions, including a member of the annual Retail Management Bonus Scheme.

How is the work-life balance at this position?

We schedule rotas four weeks in advance to create a culture that cares for work-life balance, allowing team members to plan their lives outside of work effectively.

What benefits do employees receive regarding time off?

Employees receive a holiday allowance that increases by one day each year, up to a total of 33 days, along with an extra day off for their birthday.

Is there a discount for employees on store products?

Yes, employees enjoy a 10% in-store discount, as well as exclusive discounts through our colleague online benefits portal.

How does this position impact customer service?

The Assistant Store Manager consistently delivers excellent customer service, models this behavior for the team, and goes above and beyond to meet customer needs.

What is expected in terms of colleague welfare?

The Assistant Store Manager is responsible for creating a safe work environment, ensuring policies are followed, and supporting ongoing training and development for the team.

How do I apply for this position?

Interested candidates are encouraged to submit their application as early as possible, as the vacancy may close early if a high volume of applications is received.

What is the company culture like?

The company culture is centered around the core values of Love our customers, Care for our colleagues, and Protect the Pounds & Euros, fostering an environment where every colleague can thrive and contribute positively.

Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.