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Assistant Store Manager

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Poundland & Dealz

10d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You lead and inspire teams, excel in customer service, manage training, drive sales, and create a safe, engaging shopping environment while embodying our core values.
  • You will deliver excellent customer service, ensure team safety, support training, lead daily huddles, and maintain product pricing and merchandising for smooth store operations.

Requirements

  • Lead, inspire, and excel – creating amazing value everyday!
  • As an Assistant Store Manager, you are the vital link between the Store Manager and the store team.
  • You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve.
  • Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.
  • We reserve the right to close this vacancy early if we receive a high volume of applications for the role.
  • Therefore, if you are interested, please submit your application as early as possible.
  • A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship.
  • Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success.
  • Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
  • Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday.
  • Enhanced Family friendly benefits and life assurance.
  • In-store discount of 10% along with exclusive discounts through our colleague online benefits portal.
  • All year-round initiatives to recognise and reward our colleagues.
  • Access to Employee Assistance to support your well-being.
  • Customers are at the forefront of everything we do.
  • You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our 'two is a queue' initiative in mind.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.
  • This opportunity is for those ready to make an impact in a vibrant retail environment.
  • We'd love to hear from you if you're driven to lead, inspire, and excel.
  • Apply now and take your first step in a fulfilling career with us.
  • Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland.
  • The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
  • At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.
  • Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.
  • It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.
  • We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track.
  • They are Love our customers, Care for our colleagues and Protect the Pounds & Euros.
  • By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!

Responsibilities

  • Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our 'two is a queue' initiative in mind.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.

FAQs

What is the primary role of an Assistant Store Manager?

The primary role of an Assistant Store Manager is to act as a vital link between the Store Manager and the store team, shaping the experiences of both staff and customers, driving sales, and merchandising products effectively.

What are the core values of Poundland & Dealz?

The core values of Poundland & Dealz are to Love our customers, Care for our colleagues, and Protect the pounds (and euros).

What professional development opportunities are available for Assistant Store Managers?

Assistant Store Managers can pursue professional development opportunities, including up to a Retail Manager Level 3 qualification through an apprenticeship and access to in-house development programs.

How does the holiday allowance increase?

The holiday allowance increases by one day per year, up to a total of 33 days, plus an additional day for your Birthday.

What benefits are offered for families?

Enhanced family-friendly benefits and life assurance are provided for employees.

Is there an employee discount offered?

Yes, employees receive an in-store discount of 10% along with exclusive discounts available through the colleague online benefits portal.

How are new colleagues supported in their roles?

New colleagues are supported through structured inductions, ongoing training, and development provided by the team, including on-the-job coaching.

What initiatives are in place to recognize and reward employees?

There are all-year-round initiatives designed to recognize and reward colleagues for their contributions.

How does the company ensure a safe work environment?

The company creates a safe work environment by ensuring that all policies and procedures are followed and by working closely with the Store Manager to support the team.

What is the application process for the Assistant Store Manager position?

Interested candidates should submit their applications as early as possible, as the company reserves the right to close the vacancy early if a high volume of applications is received.

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Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.