Logo of Huzzle

Assistant Store Manager

image

Reiss

17d ago

  • Job
    Full-time
    Junior, Mid & Senior Level

AI generated summary

  • You need retail management experience, a passion for premium products, a track record in business performance and customer service, strong commercial skills, and excellent people management abilities.
  • You will oversee daily store operations, drive sales, exceed KPIs, train staff, manage processes, assist in recruitment, and fill in for the Store Manager as needed.

Requirements

  • You'll have previous retail management experience at a similar level
  • A passion for premium or luxury product helps, but we're open to all retail backgrounds
  • Have a proven track record of increasing overall business performance
  • Have a proven track record of delivering excellent customer service through your team
  • Be highly visual and have strong commercial product management skills
  • Be able to flex between the customer service, operational, technical and visual elements of the role
  • Be confident working under pressure and thrive in a fast-paced retail environment
  • Be self-motivated, focused and driven to achieve team and individual goals
  • Be a great people manager, able to bring the best out of your team
  • Have good written and verbal communication skills

Responsibilities

  • Supporting with overseeing the day-to-day running of the store
  • Identifying opportunities to drive sales and maximize profitability
  • Achieving with the aim to exceed targeted KPI's
  • Inspiring the team to deliver exceptional service through regular service and product training
  • Implementing and maintain effective and efficient operational processes, procedures and administration
  • Supporting with recruitment and conducting performance/probation reviews
  • Deputise in the absence of the Store Manager

FAQs

What is the role of the Assistant Store Manager at Reiss?

The Assistant Store Manager is responsible for ensuring the store delivers premium customer service, achieves targets, and maintains commercial and operational excellence.

What are the primary responsibilities of the Assistant Store Manager?

Key responsibilities include overseeing day-to-day store operations, identifying sales opportunities, achieving targeted KPIs, inspiring the team through training, maintaining operational processes, supporting recruitment, and deputizing in the absence of the Store Manager.

What qualifications are preferred for applying to this role?

Candidates should have previous retail management experience at a similar level, a passion for premium or luxury products, a proven track record of increasing business performance, and strong commercial product management skills.

Is experience in luxury retail necessary for this position?

While a passion for premium or luxury products is beneficial, Reiss is open to all retail backgrounds.

What skills are important for the Assistant Store Manager role?

Important skills include the ability to manage and inspire a team, excellent customer service delivery, strong visual merchandising skills, effective communication, and the ability to thrive under pressure in a fast-paced environment.

What benefits does Reiss offer to its employees?

Benefits include a seasonal business wear allowance, generous employee discount, rewarding bonuses and commissions, financial support through an Employee Assistance Programme, health support through a medical cash plan, fitness discounts, family-friendly policies, 25 days of annual leave, and career development opportunities.

How does Reiss support career development for its employees?

Reiss offers various career development opportunities to help employees grow within the company.

Is there a diversity and equality policy at Reiss?

Yes, Reiss promotes equality of opportunity and ensures fair and transparent processes for all candidates, treating every individual with respect regardless of various personal characteristics.

Can someone apply if they don’t meet all the listed requirements for the role?

Yes, Reiss encourages candidates to apply even if they don't meet every requirement, as finding individuals who will add to their culture and have a learning mindset is important to them.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

PREMIUM, QUALITY, TIMELESS The Reiss philosophy centers on creating and producing directional, design-led menswear, womenswear and accessories. Reiss prides itself with an uncompromising commitment to delivering innovative, original products combining exceptional design, quality and value. At the heart of our business are our people. We all have a part to play in our continued success. Our people values are integral to this and support the entrepreneurial spirit that Reiss was built on: FOCUS Is all about having a clear sense of what needs to be achieved to succeed and exceed, having a strong perspective on your area of the business or your role, and knowing how you can move it forward. PASSION Is all about being committed and taking pride in your approach to your role and the brand, going the extra mile and inspiring others. DRIVE Is all about how you will make things happen as you strive for excellence, being self – motivated, ambitious and accountable for your actions.