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Assistant Store Manager - Covent Garden

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • London

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and as a whole.
  • A passion for chocolate, our brand and for giving the best service to our guests.

Responsibilities

  • Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
  • Drive store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.

FAQs

What is the job title for this position?

The job title is Assistant Store Manager - Covent Garden.

Where is the location of the job?

The job is located in Covent Garden.

What type of contract is offered for this role?

The role is a Full-Time Permanent contract.

What is the salary for the Assistant Store Manager position?

The salary is £28,080 per annum.

When is the closing date for applications?

The closing date for applications is 11/11/2024.

What is the main goal of the Assistant Store Manager role?

The main goal is to support and lead the retail team alongside the Store Manager to achieve sales and deliver excellent customer service.

Are there any specific working hours required for this position?

Yes, the stores are open seven days a week, including weekends and evenings, so full flexibility is required.

What kind of experience is required for this position?

Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer, is required.

What qualities are sought in an ideal candidate?

The ideal candidate should have natural leadership qualities, a passion for chocolate, and experience in high service guest interaction.

What benefits does Hotel Chocolat offer employees?

Benefits include a competitive salary, performance-based incentives, a 50% unlimited staff discount, a 70% discount for stays in their hotel in St Lucia, and flexibility in work-life balance discussions.

How does Hotel Chocolat approach diversity and inclusion?

Hotel Chocolat is committed to being an Equal Opportunity Employer and celebrates a diverse and inclusive culture, welcoming individuals from all walks of life.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.

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