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Assistant Store Manager - Farnborough

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Oak Furnitureland

Oct 7

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Reading

Requirements

  • Guiding our customer to create their ideal home, listening to their needs, and asking the right questions at the right time
  • Consistently delivering on Oak Furnitureland’s ‘customer first’ principals
  • Overachieving on your targets
  • Being a part of our Oak Furnitureland family
  • Performing and delivering while learning and developing
  • Motivated and driven by providing a first-class customer experience
  • A good listener, who cares about our customers
  • A true consultative salesperson, able to guide our customer to finding their ideal piece of furniture
  • A people person who can adapt their style dependent on who they are talking to
  • Knowledgeable of successful sales techniques and processes

Responsibilities

  • Guiding our customer to create their ideal home, listening to their needs, and asking the right questions at the right time
  • Consistently delivering on Oak Furnitureland’s ‘customer first’ principles
  • Overachieving on your targets
  • Being a part of our Oak Furnitureland family
  • Performing and delivering while learning and developing
  • Motivated and driven by providing a first-class customer experience
  • A good listener, who cares about our customers
  • A true consultative salesperson, able to guide our customer to finding their ideal piece of furniture
  • A people person who can adapt their style dependent on who they are talking to
  • Knowledgeable of successful sales techniques and processes

FAQs

What is the role of an Assistant Store Manager at Oak Furnitureland?

The Assistant Store Manager is a vital part of the business, providing valuable guidance to customers while helping them design their ideal home. This role involves listening to customers' needs, delivering an excellent customer journey, motivating and coaching the team, and stepping up in the Manager's absence.

What skills are essential for the Assistant Store Manager position?

Essential skills include a customer-centric approach, excellent listening and communication skills, the ability to guide customers in their purchase decisions, knowledge of sales techniques, and adaptability in interacting with various customers.

What benefits do employees receive?

Employees enjoy a range of benefits including employee discounts on Oak Furnitureland products, life assurance, an additional day off for their birthday, competitive salaries with annual reviews, a minimum of 28 days holiday per year, matched pension contributions, uncapped commission for sales roles, and discounts on local gym memberships.

Is experience in retail necessary for this role?

While retail experience is beneficial, the key focus is on having a customer-centric mindset, good communication skills, and a willingness to learn and develop within the role.

How are employees recognized for their contributions?

Employees are recognized through various channels, including uncapped commission opportunities for sales roles and a culture that celebrates individual expertise and contributions to the team.

What is the company culture at Oak Furnitureland?

Oak Furnitureland embraces a ‘one team’ approach that is adaptive and authentic, valuing open communication, collaboration, and the shared purpose of helping customers create their ideal homes.

Does Oak Furnitureland offer any support for diversity and inclusion?

Yes, Oak Furnitureland prioritizes diversity and inclusion in the workplace, ensuring that people from different backgrounds are represented, and providing an inclusive environment where everyone can be themselves.

What are the working hours for the Assistant Store Manager position?

The working hours typically include weekends, with the benefit of having 1 in 6 weekends off.

Is there a probation period for new employees?

Yes, there is a probation period during which new employees can qualify for employee discounts on products after successful completion.

How does Oak Furnitureland support employee health and wellbeing?

Oak Furnitureland offers great discounts on local gym memberships and provides access to an Employee Assistance Programme that includes counseling services.

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Oak Furnitureland

You don't just furnish a home, you grow one. #GrowYourHome with Oak Furnitureland

Retail & Consumer Goods
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Oak Furnitureland is a British retailer specialising in high-quality oak furniture. Their ultimate mission is to provide customers with durable, stylish furniture that enhances homes while offering exceptional value. They aim to democratise access to premium oak furniture, prioritising craftsmanship and sustainability. Oak Furnitureland's purpose revolves around making well-crafted, timeless furniture accessible to a broad audience, promoting longevity and aesthetic appeal in every piece they offer.

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