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Assistant Store Manager, Fixed Term Contract

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and as a whole.
  • A passion for chocolate, our brand and for giving the best service to our guests.

Responsibilities

  • Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
  • Drive store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.

FAQs

What is the salary for the Assistant Store Manager position?

The salary for the Assistant Store Manager position is £26,000 per annum.

Is this position full-time or part-time?

This position is full-time on a temporary fixed term contract.

Where is the location of the job?

The job is located in Welwyn Garden City.

What are the working hours for this position?

The store is open seven days a week, including weekends and evenings, so full flexibility is required to meet store opening times.

What experience is required for this role?

The candidate should have experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer, along with high service guest interaction experience.

What benefits are offered for this position?

Benefits include a competitive salary, performance-based incentives, 50% unlimited staff discount, 70% discount off a stay in the Hotel in St Lucia, and opportunities for flexible working.

How can I apply for this position?

If you want to be part of the team, you can click "Apply" on the job posting, and the company will be in touch with you.

Does Hotel Chocolat promote diversity and inclusion?

Yes, Hotel Chocolat is proud to be an Equal Opportunity Employer that positively celebrates a diverse and inclusive culture, welcoming individuals from all walks of life.

What is the closing date for applications?

The closing date for applications is 04/11/2024.

What qualities are required for the ideal candidate?

The ideal candidate should have natural leadership qualities, a passion for chocolate and the brand, and a commitment to providing excellent customer service.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.