Logo of Huzzle

Assistant Store Manager - Fixed Term Contract

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Peterborough

AI generated summary

  • You need experience in a luxury retail environment, strong guest interaction skills, natural leadership abilities, and a passion for chocolate and exceptional service.
  • You will support the Store Manager, inspire your team, drive sales, exceed targets, and maximize in-store opportunities through effective communication and implementation of promotions.

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and as a whole.
  • A passion for chocolate, our brand and for giving the best service to our guests.

Responsibilities

  • Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
  • Drive store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.

FAQs

What is the job title for this position?

The job title is Assistant Store Manager - Fixed Term Contract.

Where is the location of this job?

The job is located in St Neots.

What type of contract is being offered?

The contract type is a fixed-term, full-time contract.

When is the closing date for applications?

The closing date for applications is 12/01/2025.

What are the main responsibilities of the Assistant Store Manager?

The main responsibilities include supporting the Store Manager, driving store sales, maximizing commercial opportunities, and coaching and developing team members.

What kind of experience is preferred for this role?

Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer, is preferred.

Is flexibility required for this position?

Yes, flexibility is required to meet the store’s opening times, which includes weekends and evenings.

What are the benefits offered for this role?

Benefits include a competitive salary, performance-based incentives, a 50% unlimited staff discount, a 70% discount on hotel stays in St Lucia, and opportunities for flexible working.

Is a passion for chocolate important for this position?

Yes, a passion for chocolate and providing excellent service to guests is essential for this role.

Does Hotel Chocolat offer equal opportunity employment?

Yes, Hotel Chocolat is proud to be an Equal Opportunity Employer that celebrates diversity and inclusivity in the workplace.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.